Overall Satisfaction with ClickDimensions
Our organization uses ClickDimensions for marketing automation, email marketing (A/B split testing, email sends, campaign responses, engagement, etc.), surveys, landing pages, forms, campaign automation, and lead qualification. We use it specifically in the Marketing Department for these reasons however, we have used it to survey employees as well as a weekly communication & test for our safety bulletin because we work in the construction industry.
- Developing Landing Pages, Email Sends, Forms, and Surveys without HTML Knowledge. It can be used with code knowledge or without making it a super easy interface to work in.
- Integrates flawlessly with Outlook and Microsoft Dynamics CRM Versions 2011-Current.
- ClickDimensions offers a free certification for deployment in a 3 class, online webinar & test. Great way to learn Microsoft CRM capabilities and the software itself.
- Survey functionality is not as robust as other platforms such as Qualtrics.
- When upgrading, certain aspects of Microsoft Dynamics can revert back to initial deployment state.
- Only integrates with Microsoft Dynamics.
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Evaluated Salesforce, Marketo, Hubspot. Selected ClickDimensions for cost and integration with Microsoft Dynamics.
ClickDimensions Feature Ratings
Using ClickDimensions
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Email Templates
- Landing Pages
- Forms
- Survey
Yes - ClickDimensions uses a 3 column approach to designing surveys or forms in a mobile interface. It is easy to clone a survey or form template and then put all of that data it into the first column to create a mobile optimized version. All email templates are already mobile optimized when you design them.