Strong, Lightweight Capture and Sharing Solution
J.P. VanderLinden | TrustRadius Reviewer
December 15, 2018

Strong, Lightweight Capture and Sharing Solution

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CloudApp

Use of CloudApp is not consistent across the organization, but we do recommend it to team members. It's a fast way to be able to share screenshots on Slack or via email by just pasting a link, rather than having to screenshot, save, attach and upload. The short GIF recording feature is also a lifesaver when you're trying to capture a bug or show someone how to do something, but don't want to get on a full-fledged screen share.
  • Capturing screenshots is fast. Keyboard shortcuts, drag and drop, instant capture all make it so painless. Plus there's a desktop app and a browser extension so it's always accessible.
  • Sharing captures is super fast. A link is auto-generated, added to your clipboard, you just go paste it in a Slack or email or on a forum or in a browser. It's so fast and seamless.
  • While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
  • The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.
  • There really hasn't been a clear ROI on the tool. However, many of our team members use the free version so there's also not much investment, which is a nice balance to strike.
In the world of screenshot taking and sharing, there isn't much. Jing, AwesomeScreenshot, and others have been used in the past, but CloudApp is the one with the best UX, has the best-integrated capture and sharing features, and the best cross-platform compatibility (desktop app, browser extension).
If you're a remote team or have remote clients and plan to be sharing images or short captures on a regular basis CloudApp is the best option I've found thus far. It's lightweight, focuses on doing one thing well, and makes "let me show you" come to life much more realistically.