Cofense PhishMe Review
January 29, 2020

Cofense PhishMe Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense PhishMe

We utilize PhishMe to perform phishing scenarios within our organization in order to increase phishing awareness and education. It's currently being utilized by our information security team. PhishMe helps show the regulators that we are continually training our end users.
  • Relevant/current phishing scenarios.
  • Great educational awareness.
  • Does not integrate with Active Directory. You either have to upload a spreadsheet of users or utilize their recipient generator. Would be nice to have an API with AD.
  • Doesn't allow us to spoof legitimate companies. The bad actors do this and other phishing platforms allow this as well. Cofense is legally scared to allow spoofing.
  • Reduced phishing click rates.
  • Increased phishing/security awareness.
We closely looked at KnowBe4's platform as well when it came time to renew. We chose to continue with Cofense because we already had over a year's worth of data in the platform that we would lose by switching vendors.
They are very quick to respond. They solve about 80% of our issues. Not really a good rating for their support. Would love to see them solve 100% of our tickets.

Do you think Cofense PhishMe delivers good value for the price?

Yes

Are you happy with Cofense PhishMe's feature set?

Yes

Did Cofense PhishMe live up to sales and marketing promises?

Yes

Did implementation of Cofense PhishMe go as expected?

Yes

Would you buy Cofense PhishMe again?

Yes

PhishMe is great at generating some relevant phishing scenarios. Every scenario comes with an educational piece if the user falls victim. This can be completely customized to suit your needs.