Review from an operator of Cofense Triage
July 27, 2021

Review from an operator of Cofense Triage

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

Whole organization. Addresses phishing and managing phishing mailbox indirectly. Helps with automation of automotive responses and assists with SOR tool. Makes it easier to threat hunt and with customization of creating YARA rules, it enhances out our threat hunting skills. We've seen an increase in reporting of emails from our users due to how easy it is to click on the Reporter Button.
  • Cofense Reporter has increased the number of emails being reported.
  • Creating YARA rules for Threat Hunting
  • Managing our phishing mailbox indirectly via the Cofense Triage interface.
  • Containing emails via Vision.
  • Drag and Drop fields in email template gone away.
  • Have continuous quarantine be real time and not cron schedule every 5 mins.
  • Create continuous quarantine on domains, IP, and hashes.
  • Saved time
  • Saves on managing a mailbox via Email Client
It has blocked phishing emails that were observed in Cofense Intelligence and also emails headers that we've marked as malicious. Has given us the capability to quarantine phishing emails in [a] matter of seconds and also allows us to continuous[ly] monitor threat emails that would be auto quarantined. Has increased user awareness of the reporter button.
Reparation scores have helped us reduce the number of cycles of determining if an email is legitimate or bad. Has made us almost proactive [rather] than reactive, [and] given us the ability to quickly quarantine the email and future emails before a user has chance to interact with the phishing email.
Has been very useful and has saved a lot of time by quarantining emails. Allows us to search through email headers that our mail service application isn't capable of doing. Allows us to continuously quarantine emails for up to 72 hrs with an active phishing campaign; allowing us to focus on the next new threat.

Do you think Cofense Triage delivers good value for the price?


Are you happy with Cofense Triage's feature set?


Did Cofense Triage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cofense Triage go as expected?

I wasn't involved with the implementation phase

Would you buy Cofense Triage again?


It's a beneficial tool to help manage a phishing mailbox indirectly via the Cofense Triage interface, especially with a team of analyst[s]. One can easily audit which emails have been reviewed, send out necessary email notification templates and categorize the reported email. Helps with indirect communication with users on their reporting skills.

Cofense Triage Feature Ratings

Integration with Other Security Systems
Centralized Dashboard
Live Response for Rapid Remediation