July 27, 2021


Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

Cofense Triage is used to parse and examine user reported phishing and determine the appropriate actions as in remediating active campaigns, blocking senders and domains, and making sure our team members are not vulnerable to further attacks by leveraging artifacts in the email header and body. Rules and recipes are created to reduce noise.
  • Easy to read parsed email
  • Easy to navigate tabs in email view
  • Good options for correlating and grouping based on indicators
  • Keyboard shortcuts nonexistent
  • APIs are lacking across the board and updates to APIs are too slow
  • Should be easier to move from one report to another
  • Saved time in responding to phishing by detecting sooner
  • Improved remediation efforts of phishing campaigns
  • Reduced staffing needs

Do you think Cofense Triage delivers good value for the price?

Not sure

Are you happy with Cofense Triage's feature set?


Did Cofense Triage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cofense Triage go as expected?

I wasn't involved with the implementation phase

Would you buy Cofense Triage again?


Good for general phishing email report investigation and tracking of threat indicators, but APIs are very much lacking for integration with SIEM/SOAR products that is vital to a mature security operations. Some elements of UI are unforgivably clunky. Does not play nicely with dark mode, causing analysts to go blind.

Cofense Triage Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Centralized Dashboard
Live Response for Rapid Remediation