Great Product That Does What It Is Supposed To
April 13, 2020

Great Product That Does What It Is Supposed To

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

DataPlatform Virtual Edition

Modules Used

  • DataPlatform
  • Helios

Overall Satisfaction with Cohesity

Our experience with the Cohesity DataProtect Platform has been overwhelmingly positive as we been able to manage our 500+ VMs and physical servers with only a few backup policies. Backups: VMs are currently being added to jobs automatically through tagging. But, we also manually add VMs to jobs at times as we need to split up the load of VMs to multiple backup jobs. We try to keep a ratio of 15 VMs to 1 job. After getting a Cohesity Agent on a SQL server and syncing it with Cohesity, it is simple to set a backup/retention schedule for Log, Incremental, and Full backups based on policy. We utilize the Cohesity APIs to produce daily reports on jobs that have succeeded, failed, paused, etc. We send an email to our Systems team with this information and log it in a .csv. This allows us to give a timeline to backup auditors as well as let us know when something isn't going right. Restores: We have used Cohesity to restore granular files as well as restore SQL databases. VM's restore to vSphere directly. VM's typically restore quite quickly and work right away as long as they're restored to the original vSphere they came from. Individual files can be searched on multiple VM backups and downloaded locally or placed back on source machine. SQL Databases can be restored to any SQL server instance, not only the original. As long as the SQL versions match. *We have had some luck restoring databases from older SQL versions to newer SQL versions.
  • Intuitive user Interface.
  • Good reporting and metrics.
  • Cohesity restores data well.
  • Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
  • Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
  • We were able to save money using Cohesity as secondary storage.
  • We have a predictable cost model for backup growth.
  • More reliable backups and much higher performance.
Cohesity has been very responsive to support requests and resolved issues in a timely manner. They openly assist in filling in knowledge gaps about the application. So far they have been a great company to work with and the appliance has had the least number of errors in backup and restore when compared to the other POCs.

Do you think Cohesity Helios delivers good value for the price?

Yes

Are you happy with Cohesity Helios's feature set?

Yes

Did Cohesity Helios live up to sales and marketing promises?

Yes

Did implementation of Cohesity Helios go as expected?

Yes

Would you buy Cohesity Helios again?

Yes

Reliable backup solution with many options and friendly/logical backup/restore infrastructure.

Cohesity Helios Feature Ratings

Universal recovery
9
Live recovery
10
Recovery verification
10
Business application protection
9
Multiple backup destinations
9
Incremental backup identification
9
Backup to the cloud
9
Deduplication and file compression
9
Snapshots
10
Flexible deployment
10
Management dashboard
9
Platform support
8
Retention options
10
Encryption
9