Item: Cohesity
Rating: 9
Author: Scott Noel

Use Cases and Deployment Scope

We were using Cohesity as a network file solution, however that has changed and now we us it as a backup solution. Currently it is being used in all 3 of our locations. The backup solution is being used to backup SQL and Oracle databases, File level backups, and VM backups.

Pros and Cons

Make adding items to be backed up easy.
The search feature for file restore is quick.
The restore process is quick.

Improvement in the accuracy of their documentation.
Remove the amount of times you need to log in to view support info.

Return on Investment

Great positive impact with good reduction of costs.

Support Rating

10

They are always friendly, knowledgeable and helpful. The support is easy to reach and the reaction times are on point. Several times I had called with my system being down and the person who answered the call would require a support rep call me back. Some of these call backs would be 1-2 hours later. When needed, the support will scale up to deliver the right support for the right cases. When asking for detailed information about a problem they always help you to understand the problem and the underlying causes better.

Key Insights

Do you think Cohesity delivers good value for the price?

Yes

Are you happy with Cohesity's feature set?

Yes

Did Cohesity live up to sales and marketing promises?

Yes

Did implementation of Cohesity go as expected?

Yes

Would you buy Cohesity again?

Yes

Likelihood to Recommend

Other Software Used

Exact Online, Microsoft BI

Overall Satisfaction with Cohesity

Software Version

Modules Used