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Great tool for collaboration-focused workflows
August 17, 2018

Great tool for collaboration-focused workflows

Shauna Bayler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Comindware Tracker

We are using Comindware Tracker in some departments and it is going to be used across the organization in a while. Form-based workflows or a synchronous work processes are designed by demand. Some of these processes are specific to a group or department, but some business processes involve field workers and people from multiple departments.
  • Flexibility in our workflow automation. It’s easy to modify the existing processes when the need arises
  • Web forms creation without a single line of code
  • The parallel approval mechanism allows sending work items to a group rather than a single person
  • No cons as for now
  • Reduced the workflow turnaround time
  • Tangible increase in the users productivity
Comindware Tracker is for collaboration-focused workflows. It routs the process, allows social collaboration and assigning work items to queues, sends notifications and allows convenient workflow tasks management for individuals. You can also create your own individual tasks, but this functionality is far from perfect and don't use it for to-do-list management.

Using Comindware Tracker

There's no need to read documentation or contact support service to figure out how to go ahead with work I need to do on daily basis.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Web form building in a drag and drop designer
  • Setting notifications for workflow stakeholders, including both employees and clients
  • Work item status change from mobile device
  • Document review and approval from mobile device
  • I got stuck when integrating Comindware Tracker with my Outlook. Comindware support service helped quickly with installing connector and getting integration work.
Yes - You can't create a new workflow or web form from mobile interface - all administration features are available from desktop browser. Mobile interface allows doing anything you could ever need during completing your workflow tasks - attach documents, send them for approval, discuss issues with a workflow task, check your daily tasks list, share a link to a task with your colleague.