Workflow Software

TrustRadius Top Rated for 2024

Top Rated Products

(1-5 of 6)

1
Quickbase

Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to…

2
Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

3
Nintex Process Platform

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

4
monday.com

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.…

5
Microsoft Power Automate

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower…

All Products

(1-25 of 447)

1
monday.com

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.…

2
Wrike

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project…

3
Quickbase

Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to…

4
Adobe Workfront

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource…

5
Nintex Process Platform

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

6
Airtable

Airtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

7
Jotform

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and…

8
OutSystems

The OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications…

9
airSlate SignNow

signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of…

10
Zapier

The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

11
Formstack Forms

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users…

12
Pega Platform

Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

13
Microsoft Power Automate

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower…

14
CMW Platform

CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.

15
Mattermost

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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16
Creatio

Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace…

17
Kintone

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses.…

18
Workato

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

19
ServiceNow Now Platform

The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.

20
airSlate WorkFlow

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

21
Power Apps

PowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.

22
SmartSuite

SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure…

23
Kissflow

KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.

24
SAP Extension Suite (discontinued)

The SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The…

25
Process Street

Process Street in San Francisco offers their application which allows teams to create simple recurring checklists, collaborate around them and track as they’re completed.

Workflow Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Learn More About Workflow Software

What is Workflow Software?

Workflow software automates and tracks a series of related activities that support a defined task. The software controls the sequence of events and coordinates the interaction between staff and work activities. It helps ensure that business and organizational processes are being conducted correctly and in the most efficient manner possible. The software allows managers to define, monitor, and oversee tasks and evaluate their related processes.

A workflow organizes and prioritizes a series of operations that consist of automated or manual triggers, rules and conditions, and actions. Multiple workflow tools can be combined into a single application that supports a business goal. Most workflow software products do not require coding to take advantage of their features. They support sequential and parallel workflows and provide portals for convenient collaboration

Workflows can be categorized as:

System-centric – most of the tasks are handled by systems and machines, minimizing, or eliminating human intervention

Human-centric – workflow activities that are primarily conducted manually

Document-centric – tasks that revolve around data or documents

Workflows can be customer or employee-facing and are used by a variety of industries and organizations including IT, HR, financial services, manufacturing, sales and marketing, and customer service.

Machine learning and Artificial Intelligence features are used to design workflows with limited human intervention required. Chatbots are being incorporated into workflow software to help create new tasks and automate new workflows.

Workflow Software vs. BPM and ECM

Workflow management is closely related to process management. Workflows are the building blocks of business processes. A workflow is a sequential set of activities required to complete a task. A process is a series of repeatable actions to achieve a goal. Workflow software automates workflow management, while BPM (Business Process Management) software streamlines business processes and their workflows to create an agile and efficient business. Workflow management orchestrates a sequence of tasks for a specific process. BPM manages multiple workflows and business processes. ECM (Enterprise Content Management) Software improves workflows creating more effective business processes.

Workflow Software Features

Workflow software tools will include many of these features.

  • Workflow configuration - define, sequence, automate, and modify custom workflows
  • Workflow engine for triggers, business rules, conditions, and actions
  • Workflow templates
  • Track and review workflow activities
  • Create custom sequential or parallel workflows
  • Graphic workflow builder, drag and drop
  • Form designer, custom forms
  • Task checklists and assignments
  • Document and forms management
  • Manage multiple tasks in parallel
  • Process approval controls
  • Individual and group role-based access for access, activities, and approvals
  • Collaboration portals and tools
  • Real-time workflow status monitoring and alerts
  • Metrics, analytics, dashboards, and reporting
  • Calendar management, integration with calendaring solutions
  • Data import and exporting
  • Cloud-based and on-premises options
  • Mobile access, tablet, desktop support

Workflow Software Comparison

Consider the following when purchasing workflow software.

Scale: Large-scale operations should consider products that are scalable, flexible, and offer advanced features. Small to mid-size businesses should consider products that are cloud or web-based, which make for a less costly deployment, and minimize the need for in-house IT support.

Business Process Improvement: Software that provides robust metrics, analytics, and reporting features offers insights into bottlenecks, redundancies, and team performance. This information enables managers to streamline their operations and improve productivity.

Ease of Use: To readily take advantage of these tools, select products that are user-friendly, provide graphical interfaces, make it easy to create and update custom workflows, and do not require coding.

Pricing Information

User-based monthly pricing usually begins around $10 a month and can exceed $50 a month. Some products are licensed by the month ranging from $900 to over $2,500 a month, others are priced by the number of workflows supported. Enterprise solutions usually require a price quote. Free trials are available.

More Resources

These additional resources from TrustRadius offer more information on workflow software:

Related Categories

Frequently Asked Questions

What is the difference between workflow management software and business process management (BPM)?

Workflow management focuses on a sequence of tasks for one specific process. BPM allows you to manage multiple workflows and business processes.

What are the benefits of using workflow software?

Workflow software is useful for improving efficiency and reducing the frequency of errors. It can also improve time management.

How much does workflow software cost?

The price of workflow software depends on the number of users, ranging from $9/user/month to $60/user/month. Some vendors use automated workflows to determine a subscription fee, starting at $500/month for up to 5 workflows.

What is the best workflow software?

The workflow software with the most reviews on TrustRadius is monday.com. Airtable is another workflow software that received positive reviews from small business and mid-size companies.