Workflow1A workflow is a series of related tasks, which take place in a sequence. Typical workflows route a document through a series of steps for approval or editing, or updating and are often implemented entirely in Enterprise Content Management (ECM) systems.monday.com1 Tracker3 Flow6 Street7 Cloud BPM9 Logix Process Director10 Digital Business Platform11 Workflow12 Now Platform14 BPS15 TAP Workflow Automation18 for G Suite21 36522

Workflow Software

Workflow Software Overview

What is Workflow Software?

A workflow is best understood as a series of related tasks, which take place in a sequence. Typical workflows are document-centric and route a document through a series of steps for approval, updating, or editing. Workflows can be invaluable in multiple scenarios, such as document approval, HR (i.e. onboarding a new employee), CapEx approval, IT service, expense report process, claims, and more.

Workflow software helps create, automate, and track the tasks involved with workflows. This software is designed to be used by non-coders. Simple drag and drop graphical user interfaces (GUIs) allow almost any user to create an automated workflow. The automated workflow will route the document to the appropriate users and software systems. Dashboard reports then update the workflow progress, including any delinquent steps in the process.

Benefits of Workflow Software

Companies today do a lot of repetitive manual tasks that can benefit from workflow automation. Some of the benefits of workflow software include:

  • Process optimization

  • Monitoring and control of processes

  • Increased efficiency

  • Increased visibility to bottlenecks or constrained resources

  • Reduce errors

  • Reduce response time to the customer

  • Creation of audit trail

Workflow Software vs. BPM and ECM

Workflow management is similar, but differs from process management. A workflow is a sequence of activities needed to complete a specific task, whereas a process is a series of repeatable actions to achieve a goal. Workflow software automates workflow management, while Business Process Management (BPM) software streamlines all business processes and workflows to create a more agile and efficient business.

There is also some overlap between workflow software and Enterprise Content Management (ECM). One of the key objectives of an ECM system is to improve workflows, but an ECM system also is concerned with other objectives, including information governance and managing unstructured documents.

Workflow Software Features & Capabilities

Most workflow software on the market should include the following features to help create, automate, and track workflows:

  • Graphical workflow builder (drag and drop) builder

  • On-the-fly changes to workflows or forms

  • Create task and workflow interdependencies

  • Workflow progress tracking and reporting

  • Approval process management, including defining user roles and responsibilities

  • Automatic escalation management

  • Process enforcement and compliance tracking

  • Third party integrations (CRM, Sharepoint, etc)

  • Reporting and analytics

  • Import/Export of data

  • Document management

  • Multi-party collaboration

  • On-premise or cloud based installation

Pricing Information

Standalone workflow software is usually priced per user per month. Prices start between $9 and $60 for a single user. Alternatively, a few vendors charge per automated workflow, starting at $500 per month for up to 5 workflows. Take advantage of the free trials most vendors offer to ensure the software will meet your company’s needs.

Workflow Products

Listings (1-25 of 42)

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153 Ratings

Monday is a project management tool. Monday includes productivity features such as customizable workflows, time tracking, automated notifications, dependencies, integrations, and timeline views. The tool is highly customizable and adaptable to various workflows and team sizes.

Top Rated
132 Ratings

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture resp…

Comindware Tracker

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59 Ratings

Comindware Tracker is a business process management software centered on worklows to build automations. Comindware Tracker implements a drag-and-drop interface along with Excel-style rules and forms.

42 Ratings

KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.

12 Ratings

With Skuid’s front-end rapid application development platform, anyone can create made-to-order applications quickly and with minimal code. The vendor says more than five million users across 32 countries use Skuid to engage with each other, with their data and with new customers in meaningful ways. …

CoreIntegrator in Hummelstown provides AP Automation, built on the CoreIntegrator Workflow platform their solution provides organizations with made-to-order forms and workflows to meet purchasing workflow needs. Automate the Purchasing Department by streamlining Purchase Requisition, PO Matching and…

3 Ratings

Integrify provides low-code workflow management software for automating business processes and supporting digital transformation. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.

3 Ratings

WEBCON Business Process Suite is a comprehensive solution for Microsoft SharePoint. The solution offers a multilingual SharePoint based interface with dedicated mobile access to tasks and documents. Its graphic process designer helps the user configure and draw business process scenarios and suppor…

3 Ratings

Enboarder headquartered in Sydney offers their HR workflow automation suite with inbuilt employee engagement features. Enboarder is designed to smooth the employee onboarding process, integrating with a wide range of applications including ATS and HR systems (SuccessFactors, SmartRecruiters), electr…

5 Ratings

inMotion is a work management solution designed for enterprise creative and marketing teams. The vendor says that unlike other solutions, inMotion combines creative brief management, project management, online proofing, and reporting into a single solution that is designed to help users get their wo…

5 Ratings

Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

2 Ratings

The vendor states that HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a …

Creativity 365 is a comprehensive, cross-device contention creation tool set designed for both business and creative professionals. The suite aims to help individuals and teams collaborate and improve their productivity and efficiency. The set includes five apps along with 1TB Kdan Cloud storage and…

3 Ratings

Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the…

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WorkflowGen is a process design and automation solution that is designed to enable companies to quickly optimize and implement business processes while providing powerful, cutting-edge integration features to meet the demands of digital transformation. With WorkflowGen, process designers create work…

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emSigner, eMudhra’s proprietary digital signing and workflow management solution, allows users to sign, send, track, archive and manage smart documents. The vendor's goal is to make eSignature a snap for users, and in the process help them build an entire document ecosystem in a digital manner. Acco…