Communifire - an excellent community building tool
Overall Satisfaction with Communifire
We use Communifire to host a community of our customers, each being served with different sets of information and support. We found Communifire with customisations for our specific requirements to be a much more cost-effective solution than a full bespoke production, and two years later we're still happy with that decision.
Bryce and the team are excellent to deal with and I highly recommend the package.
Bryce and the team are excellent to deal with and I highly recommend the package.
Pros
- Increases engagement
- Lots of flexibility
- Lots of capacity to grow
Cons
- Some UX issues that could be improved
- Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
- Vastly improved customer service. Our clients absolutely rave about our community site.
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