Communifire - an excellent community building tool
January 18, 2016

Communifire - an excellent community building tool

Col Fink | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Communifire

We use Communifire to host a community of our customers, each being served with different sets of information and support. We found Communifire with customisations for our specific requirements to be a much more cost-effective solution than a full bespoke production, and two years later we're still happy with that decision.

Bryce and the team are excellent to deal with and I highly recommend the package.
  • Increases engagement
  • Lots of flexibility
  • Lots of capacity to grow
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
  • Vastly improved customer service. Our clients absolutely rave about our community site.
I think Communifire is a powerful tool for both for organisational intranet applications, and where you want to get your customers really 'close' to you and supported in your ecosystem.