Unique backup system throughout the organization
December 04, 2019

Unique backup system throughout the organization

Vladan Kojanic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Commvault

  • Serbia’s Ministry of Environmental Protection is leading the way for public sector organizations to meet the government’s 2020 initiative of digitalizing citizen services. With more than 330 employees in Belgrade and across 22 locations in Serbia, the IT team needs to be able to support a variety of operating systems and facilitate field workers’ remote backups over
    the public network.
  • Our datacenter in Belgrade must be able to support secure file sharing between a host of different devices across the country. We need to ensure departments can share information without compromising on security if a device is lost or stolen. With Commvault, the organization can protect its data and safeguard services.
  • It has also increased efficiency as system administrators can now manage restores remotely from a central console rather than having to travel to site, and each employee can do data restore themselves without the involvement of IT staff.
  • With Commvault, the Ministry now has a central platform for data backup and management that can be customized to suit current and future requirements.
  • The user-friendly solution was quick and easy to set up, integrates seamlessly and offers
    comprehensive data protection. No competing solution on the market offers the same level of organic integration.
  • We have happier and more productive users thanks to its user-friendly interface, employees working in the field needed minimal training to start sorting, backing up, and sharing documents on the move.
  • Collaboration between departments has improved, while deduplication has helped reduce the organization’s data footprint more than 80%.
  • User friendly
  • Easy to use for both administrators and employees
  • One place (console) for complete administration
  • Employees can backup and restore their data without the help of IT staff
  • Follows business requirements and regulations
  • They should also turn to non-backup users (administrators) to do the basic settings themselves.
  • They should make other templates for other countries (regions) where their tool is used.
  • Multilingualism
  • Only positive results so far
  • Quick system recovery
  • Short time to add or delete users
The Ministry’s previous backup environment was comprised of Veeam, BackupExec, and Acronis solutions, which were complex and time-consuming to manage. The team turned to IT partner Fractal Dimension to help it select and deploy a single solution that could simplify protection for its disparate environment.

After analyzing its requirements, a local partner suggested Commvault as a cost-effective, comprehensive, and flexible data management solution. They demonstrated that the Commvault solution would suit our needs and reduce ongoing management costs.
The cooperation with the support team so far has been excellent. We will be informed on every problem. The first line will help very soon after the ticket is opened. They always meet the appointment. Every problem is solved as soon as possible. When talking with the support team, they immediately indicated that they had the knowledge, and knew where to look. If the problem goes beyond their help frame, the second aid level is immediately activated, the case is raised to a higher level and another call/help meeting is scheduled immediately. The nice thing about this company is that you can follow every ticket online.

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?

Yes

Are you happy with Commvault Cloud powered by Metallic AI's feature set?

Yes

Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

Yes

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

Yes

Would you buy Commvault Cloud powered by Metallic AI again?

Yes

Yes - As we said, before the introduction of Commvault we used almost all the backup systems that were on our market at that time.
Using multiple systems has always been a problem with setup, organization, licensing, and of course making sure the systems do not overlap.
With the transition to a single system for all types of backup, we have made it easier for the system administrators. And perhaps most importantly, we have reduced the need for new storage space.
As mentioned above, Commvault is a tool that allows you to set up a complete system from one place and for all types of backup that exist in a particular organization. It is easy to use for end users as well as system administrators. When colleagues want to see or hear about the Commvault solution, I am always happy to invite them to look at the system at work.

Commvault Cloud powered by Metallic AI Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
9
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
10
Snapshots
9
Flexible deployment
9
Management dashboard
9
Platform support
10
Retention options
10
Encryption
10