Item: Commvault Cloud powered by Metallic AI
Rating: 10
Author: Jason Mills

Use Cases and Deployment Scope

Commvault is our primary data protection tool and is used across the entire environment. Commvault provided us with an easier way to manage and monitor backup and restore processes from multiple environments and platforms all within a single product with a common interface and experience. The virtualization portion of the product has minimized the amount of work required for setting up and managing backups across our data center.

Pros and Cons

Virtualization protection.
Simplified management.

DB2 Backup.

Return on Investment

Minimized work needed to configure backups for new clients.
De-duplication drastically reduced the amount of backup storage needed.

Alternatives Considered

IBM Spectrum Protect

IBM TSM (Tivoli Storage Manager), now Spectrum Protect, was for more complex to manage than the Commvault environment. With "Protect" each client feels like it required management rather than managing at a higher level with standardized policies. Troubleshooting and Monitoring our TSM environment was very time/labor-intensive and with Commvault it is far simpler.

Support Rating

Support from Commvault is some of the best support I have experienced from any technology company. Their engineers are well spoken and truly understand their subject matters. If there is an issue with support it is handled in a timely and thorough manner every time. Though rare, I did leave a less than perfect review after one interaction with support and within an hour I had a manager calling me to discuss and remedy the situation. While you would hope there are never issues, I think it is important to understand what the company is going to do when there is an issue and for that Commvault gets a top score from me.

Key Insights

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?

Yes

Are you happy with Commvault Cloud powered by Metallic AI's feature set?

Yes

Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

Yes

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

Yes

Would you buy Commvault Cloud powered by Metallic AI again?

Yes

Products Replaced

Yes - IBM Tivoli Storage Manager (Now IBM Spectrum Protect)
EMC VNX Storage Array (Storage Target)

Likelihood to Recommend

Commvault is a well-rounded platform that is very capable of protecting multiple data types including physical, virtual, database and application-specific as well as cloud-based workloads.

Comprehensive and continued improvements

Overall Satisfaction with Commvault Complete Backup & Recovery