Commvault is meant for Enterprise enviroment. It works best for the large players
December 10, 2019

Commvault is meant for Enterprise enviroment. It works best for the large players

Pradeep Kabbur | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Commvault

Commvault is an enterprise level tool which we use to backup all kinds of work loads. We were able to backup our complete environment using Commvault.
  • Commvault is good at reports and audit trails. We won't miss anything which is required for our audit.
  • Very good at backing up large sized systems.
  • Well designed to assist with protecting large environments.
  • Very well maintained logs and catalogue for restore purposes.
  • It has to provide or should come up with supporting smaller environments.
  • Their licensing needs to be simplified as it goes with data type.
  • Backup does not fail for quite some time as it goes to pending it is difficult to identify what server does not have backup for the day. This was the negative as other products fail the next schedule or through some error.
  • Good that backup does not kill if it exceeds the window throwing error for the next schedule.
  • It is little difficult to restore data if the data is expired. If expired media mounted and tape head gets overwritten very quickly and has struggled a lot in this case.
  • Veeam Backup & Replication
Veeam is not suited for large environment and has lot of issues when setup in large environment. It also has difficulty processing large-size data as it takes long time to merge the data with blocks required when it needs to expire the data. This is not a problem in Commvault.
They are good at technical support but not quick in some cases. They have no clarity in some of the issues the team handles feature-wise. We have to run around the support engineers to get it assigned to proper team and engineer.

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?


Are you happy with Commvault Cloud powered by Metallic AI's feature set?


Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

I wasn't involved with the implementation phase

Would you buy Commvault Cloud powered by Metallic AI again?


  • Best suited for enterprise customers and very large environments.
  • It is not suitable for the small and medium environments.

Commvault Cloud powered by Metallic AI Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options

Using Commvault

4 - Team mostly handles backup and restore of all the type of Backup tools we use for our customer. We work in shared services model.
4 - We work 18/7 basis and team will be available 24 hours in case of emergency to help with data restore and make sure to provide the data in the RPO window.
  • To backup powercfg.exe NAS share backup
  • Vmware
  • SQL
  • We were able to identify there is a bug when you restore the data from the NAS backup.
  • Cloud integration
  • Eliminate tape media usage
Commvault is a costly and has complex licensing. This will always be a challenge for us.
Veeam Backup & Replication, Dell EMC Avamar, Acronis Backup Cloud, Druva inSync, System Center Data Protection Manager (DPM), Carbonite Server Backup

Evaluating Commvault and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
Our most important factor is price for the product license. If we are paying decent money and getting good features and options to protect all the type of files and application data then that is the product we want to go for.
We look for the license type and features we are getting for the money we are paying.

Commvault Implementation

Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Change management was minimal - As it was new setup we do not have much dependency on the system so Change management was minimal.

Commvault Support

Good followup
Problems get solved
Support cares about my success
Not kept informed
Difficult to get immediate help
Need to explain problems multiple times
Slow Initial Response
Yes - We always prefer to have support as it is handy in case of critical or priority issues where we are struggling to resolve the issue. We will always have option to get required information and clarification if we have any queries while upgrading the product and getting the new feature details.
Once we have a request where needed to restore the data which is already expired. for some reason loaded media went into the scratch tapes group and we were unable to restore the data which is very crucial for the user. We were able to get it restore after taking support from Commvault. We also made sure that what are the best practices when you are trying to restore data from the expired media.

Using Commvault

Like to use
Technical support not required
Well integrated
Feel confident using
Unnecessarily complex
Slow to learn
Lots to learn
  • Agent installation and upgrade of agent version.
  • Setting up the data protection is easy.
  • Exploring the features and options available in the commserv console.
  • Installing the server and setting up the environment is difficult as compared to the new tools.
Yes - Even though it provides mobile interface we have to set up this as it is not automated. We have not used this in our environment.
They product is built very well with all the features and support to different types of data but as an end user it is not simple to explore the server. Not easy to setup the features and make it operational as compared to the other competitor in the market.