There's a lot to be said for not having to worry about backup and recovery.
July 01, 2020

There's a lot to be said for not having to worry about backup and recovery.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Commvault Complete Backup & Recovery

Commvault is used across the whole organization to provide disaster recovery and operational support for Windows and several versions of UNIX and Linux. Operational support includes database refreshes and data migrations. As far as I am aware, we no longer use it for Archiving because of a disastrous mistake someone made when performing some cleanup in the GUI, which resulted in loss of data. Commvault and a Data Recovery company were unable to put Humpty Dumpty back together again, although they both tried very hard. The data structures on disk are just too complex, and the purpose of the cleanup was permanent deletion of some old data, so in that sense, it worked perfectly.
  • Manages thousands of backups across multiple OS types and releases
  • Provides an easy way to locate, view and restore the content of those backups.
  • Permits distributed configuration and control through role-based user accounts
  • Balances the workload against the backup infrastructure capabilities.
  • The new "extent-based-backup" feature is potentially a huge win and Commvault advantage for sites with enormous files to back up (terabytes), but the assignment of extents to backup streams could use some optimization, and there should be some tuning tools for extent-based backups.
  • It shouldn't be so hard to figure out how to get the GUI to use a larger font. The default font is extremely small and completely unsuitable for many of us with "Senior" in our titles.
  • It should be trivial to clone an existing backup set or client configuration and then update just the unique bits.
  • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.
We get quick response to our queries, and the documentation is more complete and accurate that I expected. The really hard problems can take a while, but Commvault does not hesitate to connect the end-user with the engineering and development teams to solve those problems. They also do not seem to have the tendency that you see in many vendors to close the case as fast as possible (to make the closure stats better) even when you do not yet have the full answer that you need. They keep at it until every issue and question has been explored.

Do you think Commvault Complete Data Protection delivers good value for the price?

Not sure

Are you happy with Commvault Complete Data Protection's feature set?


Did Commvault Complete Data Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Commvault Complete Data Protection go as expected?


Would you buy Commvault Complete Data Protection again?


I've been creating and using backup systems for over 40 years, and I know how hard it is for a single solution to work well in different environments. I've been very surprised to find that Commvault Complete Backup & Recovery does a really good job with just about everything in the backup/recovery space. It is both very, very capable, and flexible, suitable for very large and complex environments.

Until recently it had one fatal flaw in environments with huge files to back up (terabytes each), but that has now been addressed with "extent-based backups", allowing multiple backup streams to back up different parts of the same file(s). With more tuning and maturity, that feature will have huge benefits in all kinds of enterprise-class situations.

Commvault Complete Data Protection Feature Ratings

Universal recovery
Instant recovery
Not Rated
Recovery verification
Not Rated
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression
Not Rated
Flexible deployment
Management dashboard
Platform support
Retention options
Not Rated