Item: Commvault Cloud powered by Metallic AI
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

It is used in our operations. It has addressed our issue of backups over distance. We use two d2d solutions to keep our retention to an agreed upon timetable. Commvault has allowed us to do SQL backups on a timeframe that our developers are very happy. We do VMware backups that exceed our rpo and rto standards.

Pros and Cons

SQL backups
Vmware granular backups

Easier Oracle restores
Removal of outdated alerts

Return on Investment

More confidence in our data.
Greatly increased ROI.

Alternatives Considered

Data Protector (formerly HP Data Protector)

The support model used by other companies do not fit with the current demands of our industry. Commvault listens to their user community and engages them for change. We realized the direction of the platform we were using could not maintain the demands of where we were and where we needed to get to.

Support Rating

Their support model is the standard that should be adopted by the rest of the backup providers. The gardener quadrant is a staple in our industry and Commvault continues to shine. They never give up on trying to help the end user. The Techinical ability of the support staff is amazing

Key Insights

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?

Yes

Are you happy with Commvault Cloud powered by Metallic AI's feature set?

Yes

Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

Yes

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

Yes

Would you buy Commvault Cloud powered by Metallic AI again?

Yes

Products Replaced

Yes - Symantec Net Backup. Their model and costs exceeded our budgetary expectations.

Likelihood to Recommend

The product is well suited for any organization that requires a robust backup and restore solution. It is not for a small company as there is a rather large equipment cost to get setup. The professional support is second to none. Just with the support model Commvault uses, that is worth the annual maintenance costs alone. We have always been able to complete a restore.

Why we chose Commvault

Overall Satisfaction with Commvault Complete Backup & Recovery