Conga CLM Review
March 11, 2026

Conga CLM Review

Greg Heinz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conga CLM

We use Conga CLM to help manage the contracting process across our business. The main issues that we’re working towards fixing with Conga CLM are reducing contract turnaround time, promote visibility of the contract process, leverage work flows to track approvals, and ultimately we’re looking to turn contracting into an advantage for our company.

Pros

  • The CSM and CSE teams are great to work with.
  • Conga CLM workflows are easily configured to meet our organization’s complex requirements.

Cons

  • The product renewal process went poorly when we renewed and had a negative impact on our relationship.
  • More visibility into the contract process
  • Reduced contract turnaround time
  • Integration has allowed us to associate the contract record with other aspects of the deal such as the offer and the opportunity
The complexity of our business and pricing processes limits immediate scalability. We are looking to continue to grow Conga CLM's impact; however, the process can be slow given the environment we work on.
  • Icertis

Do you think Conga CLM delivers good value for the price?

Not sure

Are you happy with Conga CLM's feature set?

Yes

Did Conga CLM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Conga CLM go as expected?

Yes

Would you buy Conga CLM again?

Yes

Conga CLM in and of itself is a great product that is very capable for managing the contract process. One of the best ways we’ve gotten value out of the Conga CLM so far is by building executive leverage reporting powered by Conga that gives sales leaders insights into where their contracts are in the process

Conga CLM Feature Ratings

9.0
Contract creation
9
Contract templates
9
8.3
Contract sharing
8
MS Word plug-in
8
Approval process
9
Interdepartmental workflows
8
5.8
Contract database
8
Contract search
2
Custom contract reports
7
Tracking contract status
6
7.9
Contract Storage
7
Document Management
7
Advanced Search and Filtering
3
Version Controls
9
Customizable Contract Templates
10
Workflow Acceleration
9
E-Signatures
9
Analytics and Reporting
8
Integration with other Systems
9

Comments

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