Conga CLM Review-Feedback.
June 05, 2023

Conga CLM Review-Feedback.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conga CLM (Conga Contracts)

We utilize Conga CLM for all of our internal contracts. Great tool with tremendous support from the Conga Technical team. We manage all of our contracts from the beginning phase until the contract has been executed through the Conga Contract Lifecycle Management tool. Issues have persisted during configuration changes, modifying field criteria, etc.
  • Customer Support.
  • Resolving Issues.
  • Site Maintenance.
  • Follow Up Time On Urgent Issues.
  • Resolving Platform Issues in a timely manner.
  • Missing functionality.
  • No ROI yet.
  • More Productivity.
  • Cost Savings was intended.
There are some great aspects and some weaker areas within the platform that Conga needs to touch on.
The Conga tool has certainly simplified Contract Lifecycle Management. Processes are smooth and easy to pick up one from a user experience standpoint.
Non Applicable. I have not used or seen any other CLM tools such as Conga.

Do you think Conga CLM delivers good value for the price?

Not sure

Are you happy with Conga CLM's feature set?

Yes

Did Conga CLM live up to sales and marketing promises?

No

Did implementation of Conga CLM go as expected?

No

Would you buy Conga CLM again?

Yes

CLM is best suited for Medium to Large size corporations, in my opinion. Organizations need to be informed in order to be successful; they must have a team prepared to own and manage the CLM tool once implementation is complete. Great for B2B and B2C. Highly recommend it to those in question about purchasing for their organization.

Conga CLM Feature Ratings

Contract creation
9
Contract templates
8
Clause library/saved fields
8
Guided logic
6
Contract sharing
9
Contract editing
9
Collaborating on contracts
7
MS Word plug-in
10
Approval process
8
Interdepartmental workflows
7
Contract database
7
Contract search
10
Contract milestone reminders & alerts
9
Custom contract reports
9
Tracking contract status
9
Compliance check
10