Conga Composer Reduces Entry Errors and Improves Efficiency
May 07, 2025

Conga Composer Reduces Entry Errors and Improves Efficiency

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Octiv /TinderBox (legacy product)

Modules Used

  • Conga Composer

Overall Satisfaction with Conga Composer

We use Conga Composer to create account opening documents, form letters, data quality checks, and KPI reports.

Pros

  • Button-click creation of documents
  • Ability to customize verbiage in a form letter based on data from Salesforce

Cons

  • Error messages for users need to be more specific and/or allow for customized error messages built by admins
  • Error messages on the build side are greatly lacking, sometimes requiring debug logs or just being non-existent.
  • Increased efficiency by reducing manual re-keying of data that's already in Salesforce
For the most part, our users don't have any additional re-keying, reducing entry errors.
Provides an easy way to create documents.

Do you think Conga Composer delivers good value for the price?

Yes

Are you happy with Conga Composer's feature set?

Yes

Did Conga Composer live up to sales and marketing promises?

Yes

Did implementation of Conga Composer go as expected?

Yes

Would you buy Conga Composer again?

Yes

It was quick to set up for very simplistic use cases and the customer support and user community is very helpful.

Comments

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