Conga CPQ for Transportation
May 08, 2025

Conga CPQ for Transportation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conga CPQ

We use Conga CPQ and Billing to configure pricing for Home-To-School bus routes transporting students from home to school and back again. We also use it to price shuttles and field trips. We have integrated Conga/SF with dispatch system via MSAzure to bring in daily usage quantities. We batch up all the quantities at the end of the month to create a monthly invoice for our customers. We also use Conga and SF for reporting to give insight back upstream to our bid/pricing team to standardize pricing/offerings where possible.

Pros

  • Standard Invoice Run
  • Invoice run and send to customer
  • Allow for pricing flexibility

Cons

  • Controls in billing - e.g. don't allow a due date that is prior to invoice date
  • Support - we find that our implementation/use of the product is very different from the core use cases
  • Profuct Catalog/Price list mgmt
  • We have transformed 60 sites (110 contracts) from customized xls spreadsheets to bill and standardized them in Conga. This resulted in $4M in discovered revenue opportunities. We have another 60 sites to go...
In some ways yes - it's vastly superior to xls macros. Although because of our complex pricing/billing we often run into Salesforce HEAP errors.
The quotes are accurate. Our cart requires complex manual configurations.
Our other option was Oracle EBS and we went w/conga due to price and SF integration

Do you think Conga CPQ delivers good value for the price?

Yes

Are you happy with Conga CPQ's feature set?

Yes

Did Conga CPQ live up to sales and marketing promises?

No

Did implementation of Conga CPQ go as expected?

No

Would you buy Conga CPQ again?

Yes

Conga CPQ is flexible in the price setup. We achieve a lot of customized pricing setups using CPQ. Usage flowing into billing works well also.

The Conga cart is a huge painpoint for us. We bill each route and trip we run individually so we have a very large amount of manual, complex cart configuration.

Conga CPQ Feature Ratings

5.1
Quote sharing/sending
3
Product configuration
3
Configuration options
9
Pricing rules
10
Price adjustment
7
Purchase history and open contracts
8
Guided selling/Sales portal
2
CPQ reporting & analytics
2
CPQ-CRM integration
8
Attachments to quotes
2
Order capturing
2

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