Great SaaS option for IT integrators and resellers
Updated October 03, 2019
Great SaaS option for IT integrators and resellers
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Sell (formerly Quosal)
We use ConnectWise Sell to build, track, and deliver quotes to our clients. It also helps with confirming real-time product pricing and availability from our distributors. We can know when a customer has viewed quote, and get notified upon acceptance. It is used by both our inside and outside sales teams.
- Online quoting.
- Real-time product availability and pricing.
- Visibility into customer activity.
- Although it is integrated with managed, oftentimes the integration fails with API errors.
- Error logging is not always helpful. Oftentimes the errors are two generic to make troubleshooting worthwhile.
- The ability to see Real Time pricing allows us to be very accurate with our costing.
- Knowing when our clients have viewed their quotes allows us to be very proactive in following up with clients.
- Having your quote history at your fingertips allows easy access to previous quotes and information.
Both tools have a very common feature set. Sell is different primarily in the fact that it is online software-as-a-service based deployment, rather than a local server based deployment. That gives it a major leg up. I can use Sell from anywhere in the world easily.