Item: Consensus
Rating: 9
Author: Verified User

Overall Satisfaction with Consensus

Use Cases and Deployment Scope

We use Consensus to generate relevant content for our software publishing business and to be able to send targeted and dedicated materials. Moreover, we give the permission to our partners also to provide content. Lastly, the fact that we can create tours and dynamique ones is very appreciated by users and also prospects and clients.

Pros and Cons

Pros

Tours
Outlook integration
multi branching demoboard
tracking

Cons

there is no simple feature to replace a person who left. It measn the name of this person will appear for ever whereas he could left for the competitor
the new range of dates is no intuitive or it should first per default to search for all content

Return on Investment

The ROI can't be calculated very well in fact
We can easily and quickly send good content to prospects
We can track who has seen what to be more accurate in the future discussions

Usability

Firstly, the ability to sort, organize, and classify the demo libraries is a real advantage for managing read and write permissions for our users who are in different divisions across various countries. Then, the easy creation of demoboards is a plus, and it has become even better since we can now associate tours with them

Key Insights

Do you think Consensus delivers good value for the price?

Yes

Are you happy with Consensus's feature set?

Yes

Did Consensus live up to sales and marketing promises?

Yes

Did implementation of Consensus go as expected?

I wasn't involved with the implementation phase

Would you buy Consensus again?

Yes

Likelihood to Recommend

When you have an existing library with single video and tours, you can simply create demobards with a mix of them. Moreover, you can simply create a demobaord from an demo library content which is very fast to create.
However, when we want to address lots of people then, they will see a huge list at the beginning of the lap and becasue of that we have to split the demoboard into several ones but afterall the tracking is not relevant

Comments

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Consensus helps a lot in our sales process