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Consensus

Consensus

Overview

What is Consensus?

Consensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.

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Recent Reviews

10/10 sales tool

10 out of 10
April 22, 2024
Incentivized
Our company relies heavily on the use of Consensus for presales and throughout the sales process. It's great for sending demos, speeding …
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GC overview review

8 out of 10
April 10, 2024
Incentivized
Used from a sales funciton, helping to prospect to both existing and new business prospects by provide an in depth demo of the specific …
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TrustRadius Insights

Many users have found this product to be incredibly versatile and useful in a variety of situations. Customers have reported using it for …
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Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://goconsensus.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12,000 per year
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Product Demos

How Blackbaud Creates a Demo with Tours

YouTube

Consensus Channel Accelerator

YouTube

Using Tours as Part of a Demo Automation Strategy

play.goconsensus.com

Watch a Consensus Demo

play.goconsensus.com
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Product Details

What is Consensus?

Consensus is an Intelligent Demo Automation Platform built to enable buyers by scaling presales with interactive video demos. Presales and technical sales teams automate repetitive product demos which allows them to reallocate that time to higher value activities. Buyers get a tailored demo — one that guides them with digital, interactive and on-demand video demos. This in turn helps sellers uncover additional stakeholders and eliminates unqualified demos, which in turn brings both sides to the table ready to talk specifics when live calls occur.


Consensus Intelligent Demo Automation is a platform built to shorten the sales cyle by focusing on enabling the buyer with demo content they want by scaling presales. Sales reps send presales-created content on demand from demo libraries and leverage analytics to align buyer stakeholders based on persona priorities and specific value propositions. Elements of this platform include: Interactive Video Demos: Videos recorded by SEs and SCs that are uploaded into Consensus. Sales reps share demos from integrations or Chrome extensions and buyers personalize their experience by ranking features based on relevance and eliminting unwanted noise. Interactive Product Tours: Consensus allows reps to create tours that allow buyers to click through the most important parts of the solution and receive additional information via text guides and video explainers. Demolytics: Analytics that provide insights into buyer intent and stakeholder engagement with heat maps and persona-level view data.

Consensus Features

  • Supported: Interactive Demos & Tours
  • Supported: Demolytics
  • Supported: Enterprise Built. Enterprise Ready.

Consensus Screenshots

Screenshot of The Consensus demo player is the heart of the product. Buyers tailor their demo and receive relevant messaging via interactive video demos.Screenshot of The Chrome extension enables sales reps to record and sens demos instantly without leaving their inbox.Screenshot of Demolytics dive deeper into stakeholder engagenent by showing how buyers ranked features, what they watched, and most importantly, who they shared the demo with.Screenshot of Interactive Product Tours give buyers a multimedia experience as a supplement to interactive videos that let buyers c,ick through stories and key product areas with text and video explainers.

Consensus Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Spanish, Portuguese, French, German, Korean, Czech, Italian, Japanese, Russian, Swedish, Chinese (Traditional)

Frequently Asked Questions

Consensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.

Consensus starts at $12000.

Walnut, Reprise, and Demostack are common alternatives for Consensus.

The most common users of Consensus are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(22)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Many users have found this product to be incredibly versatile and useful in a variety of situations. Customers have reported using it for organizing their personal finances, tracking expenses, and creating budgets. Reviewers have also praised its ability to generate detailed reports and visualizations, making it easier to analyze spending habits and identify areas for improvement. Additionally, users have found the product's intuitive interface and user-friendly features to be highly beneficial, allowing them to easily input and categorize transactions. Whether you're a student trying to manage your monthly expenses or a small business owner looking to track your company's financials, this product offers a range of functionalities that can adapt to your individual needs.

User-friendly Platform: Reviewers have found Consensus to be an easy-to-use platform with a clear and intuitive interface. They appreciate the simplicity and effectiveness of the user experience, along with the availability of features and integrations, such as Salesforce.

Efficient Demo Process: The ability to track customer activities during demos is highly valued by users, enabling them to gain insights into customer interests and tailor their conversations accordingly. Users appreciate the visibility and tracking of customer interests within the demo, allowing for a better understanding of customer needs and preferences.

Personalized Engagement: Consensus is seen as a great way to introduce products or services through smart videos, enhancing engagement and generating leads. Users value the ability to personalize videos for specific customers and share them with colleagues, which they see as a major advantage.

Confusing User Interface: Several users have found the user interface of Consensus to be confusing and in need of an upgrade. They have mentioned clunky navigation and limited branding opportunities in the video player.

Training Needed for Consensus Portal: Users have expressed that the Consensus portal requires training and familiarity, lacking clear guidelines for video length and types. Many users had to rely on their account manager for help.

Challenging Backend Functionality: Some users have found the backend functionality of Consensus challenging, especially when managing multiple groups and users. They feel that updates are needed to improve this aspect of the software.

Users have made several recommendations for Consensus based on their experiences and observations. The three most common recommendations are to create a clear content plan and allocate resources accordingly for success, integrate Consensus with a CRM for better usage and understanding of ROI, and take some time to get familiar with Consensus. These recommendations highlight the importance of strategic planning, integration with other tools, and investing time in learning about Consensus to maximize its potential as a sales engagement and enablement tool.

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Within the last 6 months, I've run a personal A/B test on opportunities with and without Consensus videos being sent after every meeting. Those opportunities where I sent Consensus videos after every meeting had a >50% likelihood of closing and/or progressed past the Proposal phase. Those opportunities where I did not send Consensus video, I was left unanswered more often than not.
April 22, 2024

10/10 sales tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are sending an email to a customer, you can click the plug in and select a demo, it'll automatically include the people you're sending the email to and attach to the email. You can then track when and how they've viewed it. I also love the feature that allows you to attach it to the op on Salesforce, which will then pull the contacts from the op and autoattach it. It's a huge time saver.
Score 9 out of 10
Vetted Review
Verified User
There have been a few situations in the past where we have only engaged 1 person from an organisation. However with the share feature Consensus offer to viewers it has allowed us to discover who else would be involved with the project.

Pre demo stage we have been able to share long form video content with the prospects and easily identify what sections of the video are being watched multiple times. Based on this info we have been able to tailor our demos as it shows whats important to them.
Lauren Brewster | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Most recently, my team has wanted to convey the ease of use of our product and with its many facets. With this in mind we made a targeted demoboard for our sales team to help during disco/pre-sales. This has allowed my team to then tailor live demos based on the performance of the demo.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very useful in scenarios where:

- clients/ prospects are asking for information on key topics. rather than arranging a meeting or session, a video can be distributed

- scenarios where time to demo has been increased drastically due to current resource demand. it allows for the engagement with those stakefolders ahead of the demo and keeping that engagement high
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When I have used Consensus the most is for Sales enablement and customers reviewing recordings and specialist areas of the product. Often someone is unable to attend our meeting or we need to include a global audience, so by being able to get our demonstrations across to a wider group AND track how they are interacting with that content is key to our sales process.
April 15, 2024

Account Manager

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I met with an office that had a last minute schedule change and dr was not able to join the meeting. I was able to record a meeting and upload it to Consensus for the dr to view later that day. He was very pleased with the product I was showing him
Score 9 out of 10
Vetted Review
Verified User
when introducing product sets to customers, sometimes this can be overwhelming of just shared in email or delivered over a Teams call.

By using Consensus I can share multiple videos with multiple contacts easily.

This makes the whole sales process much easier for both sides. I would find it very difficult to provide customers the information in another way.
Score 7 out of 10
Vetted Review
Verified User
Consensus is ideal to create customer faced demos because it helps has the feedback tab which allows is to collect user information as well as demolytics of users and their feedback. it is also suitable to vision or micro demos.

It is also ideal for enablement and trainings, which reduces classroom type work shops time and cost while increasing the flexibility offered to students to follow sorted courses at their own timeline. however Consensus might not be mostly suitable to upload lard scale technical demos as we have experienced it giving errors. Therefore with future enhancements I believe this more be a much more flexible and scalable product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Consensus is great in the instance where you have met with a particular prospect who has shared the pains of their team, we have spoke through areas where our organisation can help them and then followed up with a demo through Consensus which they can then share internally with their team members who could not make the original meeting
Joe Scott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A great solution between discovery and technical demonstrations. Insight on what aspects of the solution prospect/customers value most. Expedited sales cycle. Stats on viewership. Highlighting valuable areas of software solutions with multiple value props for multiple industries or personas. Saving engineers for more valuable conversations as opposed to taking time having very basic conversations.
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