Item: ContractWorks, An Onit Product
Rating: 9
Author: Anastasia Micallef

Use Cases and Deployment Scope

We have multiple departments using it as a contract management software to ensure that contracts and their requirements are being tracked as well as using it as an electronic tool to sign documents.

Pros and Cons

E-sign
KPI tracking
Notifications of key milestones

E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.

Return on Investment

It has opened up a lot of time that contract managers/administrators wasted.
Added efficiencies and the ability to manage contracts remotely.

Alternatives Considered

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.

Key Insights

Do you think ContractWorks, An Onit Product delivers good value for the price?

Yes

Are you happy with ContractWorks, An Onit Product's feature set?

Yes

Did ContractWorks, An Onit Product live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ContractWorks, An Onit Product go as expected?

Yes

Would you buy ContractWorks, An Onit Product again?

Yes

Usability

It is user friendly and simple.

Support Rating

Despite being on the other side of the world, support/responses have always been prompt.

Likelihood to Recommend

It is great with setting up notifications and tracking key milestones. However, when there is a requirement to initial every page of a document, one must click on multiple e-signature fields.

ContractWorks from a DownUnder ViewPoint

Overall Satisfaction with ContractWorks