ContractWorks from a DownUnder ViewPoint
February 20, 2021

ContractWorks from a DownUnder ViewPoint

Anastasia Micallef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ContractWorks

We have multiple departments using it as a contract management software to ensure that contracts and their requirements are being tracked as well as using it as an electronic tool to sign documents.
  • E-sign
  • KPI tracking
  • Notifications of key milestones
  • E-sign: Transferring of signatures would be ideal or the loading of a personal signature into the e-sign field rather than a generic signature being populated.
  • AI: The tagging does not pick up things nor does the software really learn what you want it to. There is a fair bit of manual data entry that has to be done.
  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.
ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.

Do you think ContractWorks, An Onit Product delivers good value for the price?


Are you happy with ContractWorks, An Onit Product's feature set?


Did ContractWorks, An Onit Product live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ContractWorks, An Onit Product go as expected?


Would you buy ContractWorks, An Onit Product again?


It is user friendly and simple.
Despite being on the other side of the world, support/responses have always been prompt.
It is great with setting up notifications and tracking key milestones. However, when there is a requirement to initial every page of a document, one must click on multiple e-signature fields.

ContractWorks, An Onit Product Feature Ratings

Contract sharing
Contract database
Contract search
Contract milestone reminders & alerts
Custom contract reports
Tracking contract status