Overall Satisfaction with Control-M
All production jobs on z/OS (almost) are run buy Control-M. Control-M saves a lot of time and manpower, by running the production workload, letting people deal with development, maintenance and problem solving.
- Runs jobs when they should.
- Notify users when something goes wrong.
- Provide information on previous runs.
- The interface (On z/OS) is a bit clunky.
- Installation and upgrades are a pain.
- It is difficult to make mass changes.
- It lets us run more jobs in production.
- Lets us create complex job streams.
- TWS and ESP
When we got Control-M when there weren't other options. Converting to another system was evaluated, but not done.
Do you think Control-M delivers good value for the price?
Yes
Are you happy with Control-M's feature set?
Yes
Did Control-M live up to sales and marketing promises?
Yes
Did implementation of Control-M go as expected?
Yes
Would you buy Control-M again?
Yes
Control-M Feature Ratings
Using Control-M
10 - Operations
operation design.
operation design.
2 - On the z/OS side, it's like any other ISV product, with some specialized knowledge and experience with the IOA installation and maintenance system called ICE.
On the open systems side, windows and linux knowledge is needed,
On the open systems side, windows and linux knowledge is needed,
- Runnin production workloads
- Keeping track of what ran, did it run OK, and if not, getting the message to the right people.
- A relatively easy way to make modifications.
- Nothing that I can think of
- Nothing that I can think of
Evaluating Control-M and Competitors
- Product Features
- Product Usability
- Product Reputation
Since Control-M started its life as an Israeli product, it is very common is Israel. In the beginning, when we had an issue, we could talk directly with the developers and solve problems faster.
We would make a list of workload automation products, the pros and cons of each one, create a short list, and evaluate each product on the short list.
Control-M Implementation
- Implemented in-house
Yes - Implementation was done according to department.
Since the workload for each department is independent, it wasn't an issue.
Since the workload for each department is independent, it wasn't an issue.
Change management was minimal - None
- Convincing the operations staff that this was a good idea, and they could relinquish some control.
- It was a long time ago, I don't remember much
Control-M Training
- no training
Formal training is always better, but it's not always available.
Configuring Control-M
Not really.
No - we have not done any customization to the interface
No - we have not done any custom code
Control-M Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
No
I don't think the options exists
They always do.
Our problem is that we don't deal with BMC directly.
We first go through their reseller in Israel which try to help, and only if they can't, escalate the problem to BMC.
Our problem is that we don't deal with BMC directly.
We first go through their reseller in Israel which try to help, and only if they can't, escalate the problem to BMC.
Using Control-M
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Consistent Convenient Feel confident using Familiar | Requires technical support |
- Monitoring jobs
- Making mass changes
- Installing and upgrading
Control-M Reliability
Integrating Control-M
- Other IOA products on z/OS
All IOA products work very well together, and seem like one product.
- Not at this time
Check if someone else has done something similar.
it can save lots of time.
it can save lots of time.
Relationship with BMC Software Inc.
Upgrading Control-M
Yes - The new release required a lot more resources. We had to upgrade the servers for it to work.
- Using a current release.
- Not sure. We're are the latest release.