Control-M Workload and Task Management platform
April 26, 2022

Control-M Workload and Task Management platform

Oscar Narváez Del Rio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Control-M

Control-M is a solid and stable platform and technology that allows task management, workload automation, and change management cycle with an integrated framework for developers working in batch process delivery. Control-M brings the capacity for centralized workload automation management with multi-tenancy and distributed architecture orchestrating all system components and agents as part of the platform. Business processes can be operated and visualized in real-time execution focusing on priority and urgency.
  • Change management for development cycle
  • Orchestration for batch processes
  • Platform performance and centralized management
  • Platform support
  • Agents logs could be indexed and stored on a centralized repository
  • Job as code is a new concept that requires more technical skills for developers
  • Control critical process of the operations and business
  • Provide a development framework to improve delivery
  • Centralize task management and workload
Relationship with the partner, product features, and change manager for the development cycle.

Do you think Control-M delivers good value for the price?

Yes

Are you happy with Control-M's feature set?

Yes

Did Control-M live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Control-M go as expected?

Yes

Would you buy Control-M again?

Yes

Control-M is a mature and solid product with outstanding vendor support that continuously improves the product and works on a cloud option. Control-M is well suited for centralized workload automation and task management when IT operations have a significant number of batch processes that need monitoring and control to guarantee IT services.

Control-M Feature Ratings

Multi-platform scheduling
10
Central monitoring
10
Logging
8
Alerts and notifications
9
Analysis and visualization
9
Application integration
10

Using Control-M

  • Task Management
  • Workload automation
  • Business and IT Operations batch processes
  • Export information from Control-M to Grafana for better insights with dashboards
  • Control-M as a Service

Evaluating Control-M and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product

Control-M Implementation

It is a good approach to define a distributed architecture when you have multiple control-m servers.
Yes - According to platform components and multi-tenancy architecture.
Change management was a small part of the implementation and was well-handled

Control-M Support

Quick response and resolution.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
Yes, platform is critical for the business and operations
Yes - Yes, it was escalated to development and they came up with a solution in a timely manner.

Using Control-M

Platform architecture has clear documentation which provides administrators a detailed guide for platform configuration and support.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Workload automation interface
  • Control-m Server and root menu
  • logs analyisis
Yes - Movile interface has some limited features; however, it delivers a good user experience.