Control-M
Updated November 07, 2025

Control-M

Jorge Suzano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Application Integrator
  • Automation API/Jobs-as-Code
  • Control-M for SAP
  • Managed File Transfer
  • Self Service
  • Conversion Tool

Overall Satisfaction with Control-M

I use Control-M on-site; the product is incredible, but the quality of support has dropped significantly. When support was exclusively Brazilian, it was excellent and specialized. Now, we see that some people have no experience with the tool; they only consult KA, which we also do. I often mention a problem in the ticket that KA didn't solve, and they still send it as a solution. They seem to not understand how Control-M works in a critical environment.

Pros

  • EM is greater, practical and confiable
  • Server robust
  • Agent stable

Cons

  • I recently opened a case where SAP CM was monitoring child jobs. In version 9.0.21, this doesn't happen. The BMC developer said this was a bug in version 9.0.01, which wasn't actually monitored, but it worked. When child jobs finished, Control-M would terminate OK. If it were possible to implement this, it would be great and a differentiator, since not even SAP has this functionality natively. The only tool that currently does this practically without the need to order child jobs is CA Workload.
  • Control-M provides agility and guarantee in the execution of processes. In my view, it is the company's most effective tool, processing all critical missions for clients. Any deviation, even if not due to Control-M, is capable of detecting it, making recovery much faster.
90 - Our clients are from various areas, banking transactions, energy, insurance, transportation, manufacturing, logistics.
Best tool on the market.
There are more qualified professionals in Control-M compared to Control-M, which has more plugins and is constantly updated.

Do you think Control-M delivers good value for the price?

Yes

Are you happy with Control-M's feature set?

Yes

Did Control-M live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Control-M go as expected?

Yes

Would you buy Control-M again?

Yes

Every i want do i can when Control-M. I participate a lot pocs with other tools but Control-M is better.

Control-M Feature Ratings

Workload Automation
9.5
Multi-platform scheduling
10
Central monitoring
10
Logging
7
Alerts and notifications
10
Analysis and visualization
10
Application integration
10

Using Control-M

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Control-M EM
  • MFT
  • CM for SAP
  • CM for DATABASE
  • AWS Batch
Yes, but I don't use it

Comments

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