Great product
Christopher Fox, Ph.D. profile photo
Updated February 01, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cornerstone OnDemand

Cornerstone onDemand is the Learning Management System for my organization. Cornerstone onDemand tracks, delivers and analyzes development opportunities.
  • Cornerstone OnDemand is a comprehensive learning management system.
  • Customer service is particularly good.
  • The LMS home page is easily customized to reflect the culture of the organization.
  • Transition from a previous product can be challenging so Cornerstone OnDemand provides an excellent transition team.
  • The product provides many unique and useful features that are available for a cost. Having access to those features in the beginning would be helpful to determine whether the feature would be useful for a new client.
  • As with most LMS products Cornerstone seems to be successful in providing a platform for online, asynchronous as well synchronous presentations which is positive.
Cornerstone OnDemand seems to be more user friendly and can be branded to fit an organization.
Cornerstone OnDemand seems to be well suited for any size organization and most industries.

Cornerstone OnDemand Feature Ratings

Using Cornerstone OnDemand

Ease of use is fantastic for the end user.
300 - Executive, upper and middle management as well as entry level employees. The individuals in those roles cover 3 states.
3 - Curriculum developers and LMS management
  • Dissemination of learning content.
  • Tracking of learning content
  • Assessment of learning content
  • Continued development
  • Management of continuing Ed
  • Management of CE’s
  • Dissemination of up to date competencies.
Customer service and ability to customize/brand pages.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Login
  • Reporting
  • Evaluation
  • Initial product rollout but that is probably consistent with most major products
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports
The interface is extremely interactive and can be branded to fit the organization culture.
I would not change the evaluation process.

Cornerstone OnDemand Implementation

Yes - Phases included a review of product features/training, transfer of course materials and tracking dates.
Change management was minimal - We had buy-in from management so communication was key. The product was easy to introduce to employees and login info was easy to disseminate.
  • Initial login and navigation of new platform.

Cornerstone OnDemand Training

Cornerstone OnDemand Support

Great follow up and quick support.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not Sure - N/A
Support has been excellent throughout the initial and ongoing usage of the product. All support staff including cornerstone employees and integration specialists have been superb.