Cornerstone OnDemand Review
Overall Satisfaction with Cornerstone OnDemand
We rolled out the learning management function to our organization in February of 2016, after a one-year implementation process, to replace an ailing LMS. This roll-out was to all stakeholders, including contract employees. In September of 2016, we rolled out the performance management function, specifically around goals and performance reviews. This roll-out was only to leaders within the organization.
Pros
- Ease of use for the end-user for goal entry/management and performance review completion.
- Ease of navigation around the LMS, especially for those who are not as savvy on computers. Large buttons and text make it easy to read.
- Great reporting features, giving lots of options to our leaders to help manage their departments.
Cons
- In the implementation process, Cornerstone uses a variety of third party vendors to manage different aspects of the build. Vendor management is not a strong suit of Cornerstone, and we struggled with the administrative piece from several vendors through this process. When dealing directly with Cornerstone, however, this was typically not an issue.
- The Certification module is not user-friendly and needs to be updated. We have been told for quite some time that it was slotted to receive an update, but it still causes issues with our end-users (not easy to use), and our administrators (building and managing the certification module is extremely frustrating).
- Cornerstone overall has had a positive impact on our business. Leaders have more access/control in regards to their stakeholders training, external audits are easier, and stakeholders can finally take control of their own learning.
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