Great System, Time Saving Features.
October 16, 2019

Great System, Time Saving Features.

Alexander Soto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Suite

Overall Satisfaction with Cornerstone OnDemand

Our organization has over 900 employees throughout 40 locations and we track over 75 different program requirements. Setting up curriculums that are easy to manage and update has been a great help. A "set it and forget it" approach to managing training and requirements, and creating systems that are able to be changed and updated is a great help. The integration of ADP—Cornerstone has been a lifesaver no need to create/deactivate accounts. The support side could improve a bit, but otherwise, they offer a large library of online resources which is great and the office hours are a great help.
  • Online office hours
  • Implementation team
  • Ability to manage from anywhere
  • Customer service (can be on hold for hours)
  • Online resources are tooooooooooo daunting.
  • Not able to customize the look of the system, icons, etc.
  • Time-saving integration with ADP
  • Reporting tools could use a bit of help (better graphs)
  • Easier way to manage and go through updates (too many portals)
Customer service has not been the best at supporting needs, the redundancy of explaining the issue to then re-explain it again on the phone is annoying.

Cornerstone OnDemand Feature Ratings

Manager tracking tools
Compliance tracking and reporting
Email Templates
Course authoring
Course catalog or library
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning