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Cornerstone-Modern and customizable LMS!
Updated September 25, 2023

Cornerstone-Modern and customizable LMS!

Sam Hilliard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Suite
  • Performance Suite
  • Careers
  • Performance
  • Connect
  • Extended Enterprise
  • Edge

Overall Satisfaction with Cornerstone OnDemand

[Cornerstone OnDemand] is used organization wide. We have a complex, co-op type of setup with many subordinated divisions that function as isolated business entities. We get regularly audited and have highly individualized needs. Cornerstone [OnDemand] enables us to have unique settings across many areas for a variety of divisions. Unique performance reviews, welcome pages, and training needs across divisions enable us to operate each division uniquely.
  • Reporting: completely customized reporting modules allows us to have targeted and specific analytics
  • Automated learning: The learning assignment tool enabled automatic and varied learning assignments to a variety of audiences.
  • Performance reviews: Enable us to have very complicated and automated performance review assignments.
  • The forms functionality is old and very "windows-95" looking, would love to see this improved.
  • Building performance reviews can be very "steppy," we would love to see you be able to do this in the flow of work.
  • I would also love to see the ability to customize the look and feel of the custom page widgets more.
  • I was not a part of the initial purchase decision to run with Cornerstone.
I have not used anything else.

Do you think Cornerstone OnDemand delivers good value for the price?

Yes

Are you happy with Cornerstone OnDemand's feature set?

Yes

Did Cornerstone OnDemand live up to sales and marketing promises?

Yes

Did implementation of Cornerstone OnDemand go as expected?

Yes

Would you buy Cornerstone OnDemand again?

Yes

Personally, I believe [Cornerstone OnDemand] is well-suited for a huge variety of different situations. If you have a large variety of divisions/departments, Cornerstone's functionality enables targeted assignments, performance reviews, and reporting capabilities with customizations across divisions. The ability to essentially 'silo off' divisions from one another enables us to have very specific and customized usage in these divisions, which function as independent business entities.

Cornerstone OnDemand Feature Ratings

7.7
New hire portal
7
Manager tracking tools
7
Compliance tracking and reporting
9
10.0
Corporate goal setting
10
Subordinate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Performance plans
10
Plan weighting
10
Manager note taking
10
Performance improvement plans
10
Review status tracking
10
Rater nomination workflow
10
Review reminders
10
Workflow restrictions
10
Multiple review frequency
10
Reporting
10
8.8
Create succession plans/pools
10
Candidate ranking
10
Candidate search
8
Candidate development
7
Recruiting / ATS ()
Not Rated
9.4
Course authoring
10
Course catalog or library
10
Player/Portal
10
Learning content
10
Mobile friendly
8
Progress tracking & certifications
8
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
7

Using Cornerstone OnDemand

5000 - These range entirely from front-line support (call center) to Database development and Capital Markets.
4 - Myself (system admin) and instructional designers all have a daily hand in the platform. There are others as well, but they tend to use the platform as administrators "part time"
  • Diverse audience/customizations for them
  • Compliance and required training
  • Performance management
  • Housing 24 unique businesses within the same portal
  • Utilizing Performance tasks to deliver SOC forms
  • Using competencies as a form to organize job descriptions
  • Skills development and tracking
Extremely versatile and customizable platform that lets us do exactly what we need to.

Configuring Cornerstone OnDemand

Highly customizable system, I believe the level of configurability is perfect. Unfortunately, I am unfamiliar with other systems and cannot speak to their customizability as it compares to that of Cornerstone's.

Cornerstone OnDemand Support

Excellent support, especially given how many self-service resources there are out there for troubleshooting. Customer support is good to help, but can admittedly be slow to respond without calling in.
ProsCons
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Slow Resolution
Slow Initial Response
No, but I was not a part of initial purchase decisions.
Yes - Yes, there have been many instances of errors or defects that were corrected fairly quickly.
We have been working on implementing Webex connections with our LMS, and we had some issues. Resolving the issue required going back and forth quite a bit until we were ultimately able to resolve the issue. CSOD service reps helped connect us with the engineers to resolve the issue. Now working well!

Using Cornerstone OnDemand

For End-users it is exceptionally easy to use. There is admittedly a steep curve for admins, but simply because there is so much that is truly possible with the system. Cornerstone has been updating many features in recent years, though, which have been moving overall usability in a favorable direction.
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Unnecessarily complex
Requires technical support
Lots to learn
  • Custom Reporting
  • Building training items
  • Customization
  • Building performance tasks
  • Building tests and forms
  • Self-registration
Yes - The app has been improved greatly in recent years--it is not up to parity with the legacy LMS but is getting there.