Cornerstone Learning has been essential to our learning culture!
November 14, 2021

Cornerstone Learning has been essential to our learning culture!

Jennifer Spohn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Suite
  • Extended Enterprise

Overall Satisfaction with Cornerstone OnDemand

We have been using Cornerstone Learning since 2015. All students, staff, faculty, guests, and contractors can use it. Cornerstone has helped us reduce duplicate training, assign training to complex groups of people, deliver training easily and efficiently, report on compliance, easily use APIs, and make sure employees can continue their performance development.
  • They genuinely care about their customers success with the product.
  • Their tier 1 support is top notch.
  • When they update a piece of functionality, they LISTEN to recommendations given by the people who use [it] regularly.
  • The groups tool is antiquated and in need of an update pretty badly.
  • Tier 2 support is hit or miss. I have had several escalated tickets this year that have been very frustrating to resolve due to the tech it reading notes, asking me questions I've provided, not digging into the issue before responding.
  • They have a space called Suggestion City where customers can submit ideas on how to improve upon the functionality and can be upvoted by the community. I would like to see more of an effort to address the things that have been out there for years and have the most votes.
  • Delivering our Title IX training to staff, faculty, and students. We assign this yearly to our entire population. The reporting, notifications, [and] due date features have helped us reach our all-time completion rate this year!
  • We wanted one place to house nonacademic training that could help us reduce duplicate training across the Enterprise. With the functionality available, we have greatly reduced duplicate training efforts.
  • We are able to connect to other systems that allow us to transfer completion data to other parts of the university that control access to systems. It has proved invaluable in getting people in compliance.
I think that Cornerstone Learning has so many options available that you can usually find a workaround for a complex issue that it doesn't address directly. While my use of other learning management systems is limited, it has been just right for our institution (with the exception of the groups tool that needs to be updated very badly).

Do you think Cornerstone OnDemand delivers good value for the price?

Yes

Are you happy with Cornerstone OnDemand's feature set?

Yes

Did Cornerstone OnDemand live up to sales and marketing promises?

Yes

Did implementation of Cornerstone OnDemand go as expected?

Yes

Would you buy Cornerstone OnDemand again?

Yes

We have had a lot of success delivering training to 60k plus employees and allowing us to consume completion data to easily share across units. We have also used it to deliver synchronous training for very specific, large-scale projects. Our Med Center is dependent on it to deliver training to our medical professionals on a timely basis.

Cornerstone OnDemand Feature Ratings

Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Compliance tracking and reporting
Not Rated
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated
Course authoring
Not Rated
Course catalog or library
9
Player/Portal
10
Learning content
10
Mobile friendly
7
Progress tracking & certifications
Not Rated
Assignments
8
Compliance management
8
Learning administration
10
Learning reporting & analytics
10
Social learning
Not Rated