Overall Satisfaction with Crownpeak DXM
- Build & manage digital experiences without dependency on your IT team
- Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
- Platform can be slow sometimes.
- Training materials are limited
- Improved accessibility scores of many of our clients
- Improved all over digital experience of our clients
- Huge cost savings due to SaaS as no upgrades needed
- Shorter time to market ability with accelerators
- Add more websites quickly without incurring extra cost
Due to the Cloud-first decoupled architecture there is an advantage of separating the management of the experience from the delivery of the experience. This allows Crownpeak to deliver any type of content into any technology, located anywhere. Another key benefit is its interoperability – it’s very easily integrated with third-party platforms, making it possible to build a world-class marketing technology stack quickly and efficiently. What’s especially unique about Crownpeak is that there’s no need to rip and replace any of your current systems if you’re still getting business value from them.
Do you think Crownpeak DXM delivers good value for the price?
Are you happy with Crownpeak DXM's feature set?
Did Crownpeak DXM live up to sales and marketing promises?
Did implementation of Crownpeak DXM go as expected?
Would you buy Crownpeak DXM again?
- Flexible, agile and easy to use platform for content authors & digital marketers.
- Seamless integrations with CRM & PIM
- Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
- Integrated Quality Management with DQM to improve SEO & Accessibility
- Fast, secure and scalable
- Decoupled technology allows & offers easy integrations
In a recent development project for a legal business client, we chose Crownpeak platform for its adaptability, flexibility and ease of maintenance. We integrated the client database with a customized API to their existing services, with the flexibility that the platform offers we used Oracle Connection libraries and server scripting to process the data on the server side. All of these were possible because of Crownpeak's agile structure and the decoupled architecture.
Crownpeak DXM Feature Ratings
Using Crownpeak DXM
Evaluating Crownpeak DXM and Competitors
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
leaders out there is to select to work with tools & technologies that provide
them the ability to implement faster and move faster, that allows out of the box
integrations that developers can integrate in no time and most importantly the
ease of use without requiring IT, the ability to move quickly and make updates
or push out campaigns with ease and top notch security are some of the
differentiators that we would recommend that they should consider.
Crownpeak DXM Implementation
- Implemented in-house
- Third-party professional services
We collect the requirements from the
client. Then we kick off the project by analyzing the requirements and creating
POC with key features in the Crownpeak DEV environment. In the meantime, we
complete the dev requirements and the design with the client. Then we start
working with the project by setting up the server, environments, and workflows
which becomes a very easy task thanks to Crownpeak’s built-in features
especially environmental workflow.
By using the component library, we have a
chance to create components for the elements which are repeatedly using on the
website which makes our development process easier and faster. When the
templates are ready, the developers perform unit tests on their own components
and deploy the project to the testing environment, so that the testing team can
perform the front-end tests.
After a back-and-forth between developers
and testing teams, we provide the pages to the client for review. After another
back-and-forth between the client and the developers, the client provides the
final approval, and then we are ready for go-live. The go-live process is also
very easy with Crownpeak. The live environment is already ready when we set up
the server at the beginning of the project so the only thing, we need to do is
to click a couple of buttons and we are live.
Crownpeak DXM Training
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
we are attending regular and on demand trainings provided by Crownpeak whenever
Crownpeak DXM Support
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Using Crownpeak DXM
Crownpeak DXM Reliability
Integrating Crownpeak DXM
- Oracle Connection
servers and their existing services which they were already using for their own
internal processes like managing documents, bills, etc. So, there was a need to
connect all of them in one platform. With the flexibility of Crownpeak, we used
Oracle Connection libraries, we used web services which are provided by other
stakeholders, and we used server scripting when we needed to process these data
on the server-side. All of them were possible because of Crownpeak’s agile