Crownpeak CMS

We use Crownpeak DXM for website design and build implementations for our client's customer marketing in the UK, Europe, and the USA. Crownpeak delivers on our core customer marketing principles - European GDPR compliance, and the principle of capturing customer data as part of transparent value exchange is baked into the platform. Their partner relationship and technical roles understand what marketers need from a WCMs investment. We're able to collaborate with them to tailor solutions for client best-fit. DXM is composable too, so we have the flexibility of integrations with several best-of-breed APIs across CRM, PIM, DAM, Commerce already in place. The SaaS model, means we get version updates with new features and functions without our developers getting involved in integration and update tasks. We know exactly what year-on-year platform costs will be, so we can plan content marketing and CRM budgets - rather than spending time and money on developer tasks associated with version updates.

• Total cost of ownership model has removed nasty upgrade surprises and freed us up to plan and spend budget on customer content marketing.
• True SaaS model has removed developer time, effort and cost on version upgrades, reducing total annual cost of ownership.
• Flexibility of 3rd party integrations (composable API model) is a cost effective way to avoid the cost and restrictions of single monolithic enterprise systems, so we can be flexible and cost efficient, working with 3rd party investments our clients have in legacy systems.
• DQM - content, search and accessibility quality checkpoints - saves time and money on QA and optimisation, as well as ensuring brand safety on key content.

Episerver Digital Experience Cloud

Salesforce Experience Cloud (formerly Salesforce Community Cloud), Optimizely Content Cloud (formerly Episerver Content Cloud), WordPress

As a digital consulting agency, we provide technology development for a variety of pharma clients. We recommend and deploy Crownpeak DXM as an enterprise solution for efficient and effective content and asset management and website development. Our most current deployment is for an international bio technology firm. We have deployed Crownpeak as the content management solution across the entire enterprise and across all brands. The benefits include content and asset re-use, reduced maintenance and support costs, and measurably faster times to market.

Our last three deployments have have included multiple brands, within the same company. The ability to leverage the Component Library, adn re-use standardized componets, has been a huge advantage. In terms of speed to market and reduced cost of ownership.

• Reduced cost of ownership.
• Consistent UX across brands.
• Faster time to market.

Sitecore Experience Manager, Adobe Experience Manager and Bloomreach Experience (brX)

Salesforce Commerce Cloud, Zeplin, Drupal, InVision, Jira Software

We have implemented Crownpeak DXM for our client's organizations. This includes the development of websites, campaign sites, etc. Crownpeak DXM allows us to design, develop, manage and publish content across multiple channels, and in multiple languages in a very rapid and agile manner. From an architecture standpoint, Crownpeak DMS supports headless and server-rendered architectures which are nice to have that flexibility. In either approach, Crownpeak DMS handles taking care of CMS security, applying patches, performing upgrades, etc. One business challenge that Crownpeak DXM is a great fit for is when organizations need a complementary CMS in order to handle quickly changing needs that might otherwise not be accomplished on their primary CMS.

• Faster delivery of web sites and content
• Drastically reduced time in upgrades
• Engineers new to the platform are able to become productive quickly

We currently use Crownpeak DXM for some of our clients. For the clients that we provide web content management services via the Crownpeak DXM, they use the platform all across the whole organization also in different languages. The tools provide a seamless content management operations process; the workflow structure and content management process allow non-technical users to create state-of-the-art customer experiences with limited teams. In-built DQM (Digital Quality Management) tool gives the marketing teams the ability to audit their content for accuracy and accessibility. The system has a decoupled deployment structure; as content authors, we are able to create, manage and push content globally (in various languages) with fewer efforts and shorter turnaround times when it comes to delivering complex digital projects without any IT involvement.

• Improved accessibility scores of many of our clients
• Improved all over digital experience of our clients
• Huge cost savings due to SaaS as no upgrades needed
• Shorter time to market ability with accelerators
• Add more websites quickly without incurring extra cost

Crownpeak Digital Quality Management (DQM)

We are a Crownpeak partner and implement DXM for various clients. Typically it is used by the marketing, or digital, department on behalf of the whole organization. It serves as a the backbone for the web presence for a business. i.e., it's the product that allows a business to maintain its website easily and effectively, refreshing content as needed.

• Our clients have seen a lower cost of ownership due to fully SaaS platform.
• Our clients appreciate eliminating the need for painful upgrades.

Sitecore Experience Platform, Kentico Xperience, Episerver Digital Experience Cloud, Ektron Web Content Management System (Discontinued) and WordPress