D&B is best in class
Overall Satisfaction with D&B Connect
We use it to assess Risk when extending Credit to our customers. We also use it to set new contract rates annually for our existing customers. I'm in the database at least three times per week.
Pros
- Credit Portfolio.
- Multi-state vendor look-up.
- Detailed credit pictures.
Cons
- A search using TAX ID or FEIN numbers.
- Updated list of LLCs in each state.
- It has established a baseline/process on who we do business with.
- Has cut my productivity in my role down at least 10% annually.
- 1x ROI in terms of the value to the organization.
In my experience, the interface is not good, and their customer service did not meet my expectations.
Do you think D&B Connect delivers good value for the price?
Yes
Are you happy with D&B Connect's feature set?
Yes
Did D&B Connect live up to sales and marketing promises?
Yes
Did implementation of D&B Connect go as expected?
Yes
Would you buy D&B Connect again?
Yes


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