D&B is best in class
November 24, 2024

D&B is best in class

Scott Bales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with D&B Connect

We use it to assess Risk when extending Credit to our customers. We also use it to set new contract rates annually for our existing customers. I'm in the database at least three times per week.

Pros

  • Credit Portfolio.
  • Multi-state vendor look-up.
  • Detailed credit pictures.

Cons

  • A search using TAX ID or FEIN numbers.
  • Updated list of LLCs in each state.
  • It has established a baseline/process on who we do business with.
  • Has cut my productivity in my role down at least 10% annually.
  • 1x ROI in terms of the value to the organization.
Very user friendly -graphs, subtexts etc.
In my experience, the interface is not good, and their customer service did not meet my expectations.

Do you think D&B Connect delivers good value for the price?

Yes

Are you happy with D&B Connect's feature set?

Yes

Did D&B Connect live up to sales and marketing promises?

Yes

Did implementation of D&B Connect go as expected?

Yes

Would you buy D&B Connect again?

Yes

Minimizing risk in bringing new clients aboard and establishing the proper credit guidelines for existing clients.

D&B Connect Feature Ratings

Data source connectivity
10
Data profiling
10
Master data management (MDM) integration
9
Data element standardization
10
Match and merge
9
Address verification
9

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