Best tool in the industry
May 13, 2025

Best tool in the industry

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datadog

We use Datadog as the main observability tool in my organization and across the company. We use logs, metrics, and traces for monitoring and investigation of historical performance. We also started to try out some of the new capabilities, such as error tracking, CI performance tracking, and Kubernetes monitoring.

Pros

  • UI is simple to use and understand
  • Query is blazingly fast
  • Little configuration is needed

Cons

  • Some small bugs that are basic and have been in place for years
  • Pricing is high
  • Support is slow and sometimes not helpful
  • Datadog helped us avoid hundreds or thousands of could-be incidents
  • Datadog allowed us to detect and diagnose issues within minutes
  • Datadog allowed Infrastructure teams to focus on their own goals
The UI is very intuitive and easy to use. They appear to have spent lots of efforts in polishing the UI. Compared with other tools I used, Datadog wins by a lot.

Do you think Datadog delivers good value for the price?

Yes

Are you happy with Datadog's feature set?

Yes

Did Datadog live up to sales and marketing promises?

Yes

Did implementation of Datadog go as expected?

Yes

Would you buy Datadog again?

Yes

It is the go-to option if I am looking for a good level of monitoring that is easy to set up and immediately satisfies my fundamental needs. It is good for early/mid stage companies who don't want to spend too much efforts on observability. However, one should pay extra attention to costs.

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