Datadog user experience supporting a banking solution
January 28, 2026

Datadog user experience supporting a banking solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datadog

With the Platform Reliability Engineering team supporting legacy Core Banking applications that has multiple services was always a challenge. With Datadog APM distributed tracing, anomaly detection algorithms for the transactions break, supporting the infrastructure monitoring for both onprem and kubernetes cluster is made easy from our org. Monitoring the Core Banking application is our usecase.

Pros

  • APM - particularly with Dynamic instrumentation helpful for trace analysis
  • Infrastructure Monitoring- for both on-premise - host map and OCP deployments from Kubernetes explorer
  • BIT AI SRE Agent - for Incident investigations, finding RCA

Cons

  • Support for traceability of mainframes application, applications/solutions on C/C++
  • Avoiding duplicating/non useful monitors and allow AI monitoring to decide, which should be mandatory monitors
  • Custom metrics usability to have similar kind of visualizations of various metrics
  • Incident response time drastically decreased
  • Reporting is made easy with the dashboards and single places for all important widgets
  • Though with some false positives anomaly detection monitoring was helpful
Easy for any team without any prior knowledge to set up monitors, agents is useful. With intuitive UI, any developer or SRE can easily go through the menus and search for required metrics.
Its the Enterprise level decision, definitely usability and features perspective Datadog is much more advanced.

Do you think Datadog delivers good value for the price?

Yes

Are you happy with Datadog's feature set?

Yes

Did Datadog live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Datadog go as expected?

Yes

Would you buy Datadog again?

Yes

Well suited for cloud applications and less appropriate for applications still running on legacy programming languages.

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