Useful system with excellent support
September 27, 2021

Useful system with excellent support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Datamatics RPA TruBot

We are the Reseller for Datamatics [RPA TruBot] & we used to suggest RPA TruBot to the companies who wished to automate their simple process in a simple & efficient manner. The process with [Datamatics RPA TruBot is] easy to design even for a non-technical person. Also, it is possible to train a non-technical person to design & implement the process as per the requirement of the company.

Pros

  • The functioning of the bot easy to understand
  • The Error committed by the bot is next to negligible
  • It's easy to understand the error, if the bot is not giving desired results

Cons

  • The training session of [Datamatics] RPA TruBot should be different every time instead of [a] recorded one
  • More types of examples could be taken in [the] training session
  • Repeated task
  • Monitoring
  • Accuracy
  • Monitoring
  • Accuracy
  • Reduced workload
The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft Azur Systems. Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft Azur Systems. [Datamatics] RPA TruBot provides free training sessions, where else [Azur Systems] provides paid certifications.

Do you think Datamatics TruBot delivers good value for the price?

Yes

Are you happy with Datamatics TruBot's feature set?

Yes

Did Datamatics TruBot live up to sales and marketing promises?

Yes

Did implementation of Datamatics TruBot go as expected?

Yes

Would you buy Datamatics TruBot again?

Yes

The processes where we need to perform the same task repeatedly and daily use up considerable manpower, energy, and time. The [Datamatics RPA] TruBot is well suited in these scenarios. Whereas the scenarios in which we need [multiple] changes during a specific process the [Datamatics RPA] TruBot is less suited.

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