Support and experience.
December 17, 2021

Support and experience.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataRobot

Used for research and prediction. Broad and across all aspects of our business. Helps us make use of historical datasets to better calibrate our models.

Pros

  • Support for new users to get up to speed.
  • Packaging up and supporting libraries.
  • Knowledge of our business context.

Cons

  • Cleaner ways to upload / integrate large datasets, particularly in linux.
  • Support.
  • Easy application of multiple models.
  • Very happy with impact on performance.
Only used it versus other open-source offerings. Clearly, the support is much more thorough with DR.

Do you think DataRobot delivers good value for the price?

Yes

Are you happy with DataRobot's feature set?

Yes

Did DataRobot live up to sales and marketing promises?

Yes

Did implementation of DataRobot go as expected?

Yes

Would you buy DataRobot again?

Yes

This is a good way to take open-source tools and add in professional support to take some of the guesswork out of which libraries to use. The ability to apply multiple tools in parallel and rank the results is particularly effective for us.

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