A Good AI Tool
March 29, 2022

A Good AI Tool

Eduard Romero Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataRobot

We use DataRobot as scoring to underwrite new policies. It is an additional help to know who will be a good insurer and who will not. You can use DataRobot to predict something that you need. Our business problem is that it is sometimes difficult to know who is going to have a claim and who doesn't.

Pros

  • Modeling
  • Easier than others
  • Well explained

Cons

  • Courses in Spanish
  • Cheaper
  • Not always intuitive
  • 2% Margin
  • More control
  • Multi-variant analysis - company information
I have only used DataRobot, so I cannot assess which tool is better in the market.

Do you think DataRobot delivers good value for the price?

Yes

Are you happy with DataRobot's feature set?

Yes

Did DataRobot live up to sales and marketing promises?

Yes

Did implementation of DataRobot go as expected?

Yes

Would you buy DataRobot again?

Yes

It is well-suited when you can finally be able to work "easily" when you know how it works. It is not suited when you start to use the tool you need to contract a consultancy, but you have to know how to use it. Also, they have courses you can use, but you have to dedicate the time to study and learn.

DataRobot Feature Ratings

8.0
Connect to Multiple Data Sources
8
Automatic Data Format Detection
8
8.5
Visualization
9
Interactive Data Analysis
8
9.0
Interactive Data Cleaning and Enrichment
10
Data Transformations
9
Built-in Processors
8
8.5
Multiple Model Development Languages and Tools
7
Automated Machine Learning
9
Single platform for multiple model development
9
Self-Service Model Delivery
9
8.0
Flexible Model Publishing Options
8
Security, Governance, and Cost Controls
8

DataRobot Support

I have been using DataRobot since 2020, and they have 4 kinds of people that can help you, and they, for sure, help you. Support helps you with utilizing the tools offered. The key account manager can assist with creating contracts. The money-value data scientists help employees use the tool. Engineers are the deployment experts connecting DataRobot with your company.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I had purchased the normal support. I think all the companies have the same support. The good thing is that they have a 24/7 support center where you can ask anything that you need and they reply to you as quickly as they can. Also, if it is difficult to answer by email, you can make a call.
They have a 24/7 support center whom you can contact by email and you can even make a video call. They provide good data scientists with really good knowledge of the tool, who can help you, and who also speak your language. They are a trustworthy company leading the AI world. It is "easier" to learn than others like it. Overall, a good purchase.

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