ECI Deacom ERP Good Product
November 11, 2024

ECI Deacom ERP Good Product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deacom ERP

We use Deacom ERP for Production, Accounting, Customer Services mainly for the chemical processing industry. To smooth our business workflow from order to production and payments and such.

Pros

  • Customize forms for different departments like confirmation with different versions for Customer Service and Accounting.
  • User Could set up their favorites and preview pages.
  • Mobile app for sales people quick check leads taking notes.

Cons

  • Tracking leads and makes quotes easier.
  • Generate pricing sheets for current customers.
  • Fix bugs solid.
  • Easier to get hold of tech team or data/development teams. I got ticket closed but issues didn't get fix and went to development team.
  • Provide a central resource for viewing and manage all orders, jobs and running reports.
  • Slow down system performance by big report users.
Most people are satisfied with applications.
More economic and simple to use.

Do you think Deacom ERP delivers good value for the price?

Yes

Are you happy with Deacom ERP's feature set?

Yes

Did Deacom ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Deacom ERP go as expected?

Yes

Would you buy Deacom ERP again?

Yes

Good for the price and basic functionality but sometimes calculations inside the application are not handled smoothly. For us, we have no problems for our Lb customers but our Gallon/Kg customers usually have issues have unit conversion issues.

Deacom ERP Feature Ratings

7.4
Accounts payable
8
Accounts receivable
8
Global Financial Support
8
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
7.8
Billing Management
8
Cash and Asset Management
8
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
7
Period Close
8
7.0
Inventory tracking
7
Automatic reordering
7
Location management
7
7.0
Pricing
5
Order entry
7
Credit card processing
8
Cost of goods sold
8
Payroll Management ()
Not Rated
7.0
Dashboards
6
Standard reports
7
Custom reports
8
8.0
API for custom integration
8
7.0
Role-based user permissions
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
6.7
Contract Repository
7
Requisitions-to-Purchase Orders Integrated
6
Supplier Management
7
Risk Management ()
Not Rated
Logistics ()
Not Rated
7.0
Production Process Design
7
Production Management
7
Configuration Management
7
Work Execution
7
Manufacturing Costs
7
7.0
Forecasting
7
Inventory Planning
7
Performance Monitoring
7
7.0
Product Master Data Management
7

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