Dialpad Review
April 24, 2022
Dialpad Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Contact Center
I've been using Dialpad for my customer service for over a year now, and I have personally found it to be amazing. I am thrilled with how well my team has been performing with this application and couldn't ask for more when it came to data overview. Overall switching over to a dial pad from our previous application has made the lives of those who use it and management more effortless. It has everything from functionality, data gathering, and even cosmetic customizability. I would Dialpad Contact Center for those who want to make customer service extremely smooth and enjoyable. 10/10 application.
- Functionality
- Data gathering
- Customizability
- Improved transcriptions
- More ringtones
- Less latency
- Happier customers
- Increased productivity
- Time saved
I have only used one other product aside from Dialpad Contact Center; it was called "Office@Hand Phone-Ringcentral". It does not compare to Dialpad; it only has the main functionalities of an office phone.
Do you think Dialpad Ai Contact Center delivers good value for the price?
Yes
Are you happy with Dialpad Ai Contact Center's feature set?
Yes
Did Dialpad Ai Contact Center live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Contact Center go as expected?
Yes
Would you buy Dialpad Ai Contact Center again?
Yes