Easy to use with wonderful options for efficiency and productivity

We are using Dialpad across the whole organization. Dailpad allows employees to locate one another easily across many clinics. We can now search by the name of the person rather than having to look up their extension. If we have their extension memorized, we can still connect that way. Also, we can now put faces with names because we can upload our picture and across a company that has many clinics, [which] can be very helpful for in-person meetings or Zoom. [One] feature a [real] love is the ability to transcribe calls. When I have patients call in and the conversation goes for a while or I really want the important parts noted in an account but I cannot type or write fast enough, I can go back to my transcript and get the details quickly.