Don't think. Just use it. DISCO is the best.
February 23, 2021
Don't think. Just use it. DISCO is the best.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with DISCO Ediscovery
DISCO is a fantastic e-discovery tool. It is streamlined, and very intuitive. Yet it still retains the features of the more well-established document review platforms without requiring advance knowledge. It allows users to self-manage ingest and production, as well as managing in-house review teams. As it is web based, it is compatible with nearly every system.
Pros
- Self-management of key functions. Ingests can be handled by users, as well as production sets. No need to wait on discovery vendors.
- Simple, yet powerful, search syntax. It uses a familiar Boolean search syntax, and can search a wide variety of metadata fields easily.
- It is fast. Not quick; outright fast. It blows away every other platform on the market. Review times are cut in half, and searches are lightning quick.
- Web-based. Allows for multiple logins by one user at a time. If you are in the middle of a review, but see something else you want to look up, simply open a new tab in the browser, and go.
Cons
- Additional ways to refine searches. If I have tagged all documents containing "phrase x," and then hit the family inclusion button, it expands the number of responsive documents. This is fine. But if I want to see those additional family documents to see if it changes the type of tag or category I need to assign, that is not easily done.
- Audits of user actions. I can audit a single document for what actions were performed by specific reviewers. But if I want to pull all actions for a group of reviewers, for a specific set of documents, there are no good solutions.
- More customization of export document lists. I would like to be able to easily customize the categories of metadata that are exported. Deep dives into opposing party data sometimes requires looking at very specific metadata fields. When it is exported to excel, the sort options make this easier. But I don't want to hide 30 columns to make that happen.
- The ability to customize the document view screen. If I want to minimize or hide all the panels on the left, I want that screen space back. Or, I would like to only have the metadata pane, the conversation pane, and the tagging pane on one side, and hide the rest. This should be an option.
- Hovering for more information is broken. It routinely will move to different spots, and sometimes out of view (i.e., below the bottom of the browser screen).
- Metadata pane. If there are multiple paths, and you click it to see the hidden paths, it truncates the paths so you can't see the whole thing.
- Document notes. If there are notes, you should be able to see them without having to click the "view/edit note."
I have used a few others as well. DISCO is better than all of them. Full stop. Maybe if you have a big law case, with dozens of review teams, and a client willing to pay thousands to organize the data, then maybe you could get more use out of a Relativity type platform. But otherwise, most of those platforms appear to go out of their way to make it much more difficult to do the most basic things, and typically rely on a third party vendor to perform tasks that should be routine.
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