Not just for games - dont make my mistake use it now
April 04, 2025

Not just for games - dont make my mistake use it now

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Discord (free)

Overall Satisfaction with Discord

We use Discord personally, rather than directly as a business, although that's something we're looking at as well. For now though it's mainly about using it for servers that are relevant to our business (and some fun ones too of course). In the past, I would never have dreamt of using it for a non-tech use, but now I believe it's maturing well outside of its origins in games, and extension into tech.

Pros

  • Facilitates live chat with peers (who can become friends sometimes - and there's a mute option if they become the opposite)
  • Has a great API/Webbooks so it's very flexible
  • Is free to use - what more can you ask for on top of everything else?

Cons

  • Muting people is ok, but a way to totally block them would be much better. Last time I used the mute feature there was still no blocking so you still get notifications that person has said something. It would be much better to just never know they are there.
  • Although I said earlier it's improving it's use-cases by widening away from games and tech, a further push on that by Discord themselves - perhaps by way of supporting groups to move financially etc - would be great to see.
  • Although the API is flexible, it'd be great to have an option to show not just the current timestamp in your location, but the timestamp of the location of the poster (opt-in or out-out of course).
  • Access to knowledge and help from experts
  • Access to knowledge and help from founders/devleopers/companies
  • Making friends and communicating
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

Yes

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Yes

Discord is completely suited for any tech server needs - and a million times better than Facebook. It's still lLess suited for non-tech but for sure it's getting better and with some support from Discord that could be fixed easily (just don't dumb-it down or take away features please). I have it open all day, on a separate monitor if I'm not using that one for something else. It'd be great - and maybe I've missed this - if there was a way to have an overview of messages posted in various channels. Despite using it for years now, I've never dug deeply into notifications, so maybe it's possible already. But it should be highly customisable - ie, put all messages from chosen slow servers in the feed, but only highlights from busy ones, and no messages from certain servers etc , so it remains manageable.

Discord Feature Ratings

Project Management
9.5
Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
10
Search
9
Visual planning tools
Not Rated
Communication
8.0
Chat
10
Notifications
8
Discussions
10
Surveys
5
Internal knowledgebase
7
File Sharing & Management
8.5
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
7
Advanced security features
Not Rated
Device sync
10

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