A+ for Druva!
December 01, 2021

A+ for Druva!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Data Protection
  • Cloud Backup
  • Endpoint Backup

Overall Satisfaction with Druva Cloud Platform (as known as Druva inSync)

Originally, we were looking only at endpoint backups for our users' machines. After talking with Druva, we found it was quite easy to implement SaaS backups for our Google Workspace, which included Google Drive and Gmail. With the system we were previously using, the end-user data restore process is a bit of a nightmare and not end user friendly at all. Druva, on the other hand, is very easy to use and I no longer need to assist end-users with file restoration. Moving between machines - if the user's laptop is replaced, for example - is also very easy. When the user logs into their Druva account, the system notices a different machine and asks to either add the device to their account or replace the one already found. If replaced, it will ask if it should begin a file restore process. Backups are also a breeze as you can define different backup profiles to different sets of machines. These profiles are then pushed out to the assigned clients without having to mess with the end user's client install. Profiles can be either as granular or as simple as you'd like to use and can be applied across a number of platforms.
  • Simple end user restore process.
  • Easy to use, web-based Control Panel.
  • Assign different backup profiles to different sets of users/machines.
  • Upgrade client software remotely.
  • Wide range of retention periods.
  • Changes on the backend from Druva engineers can sometimes cause errors with Google Apps backups.
  • Backups on Windows machines can become stalled if the device has been up for a while without a reboot.
  • Automates Google Apps for Work data backup.
  • Much easier for end users to restore their own files without needing to contact an administrator.
  • Eases changeover from one laptop to another by streamlining the restore process.
We've been using Druva for our Google Apps for Work data backups. Largely, it runs on its own, without issue - this assumes the setup was done correctly and Druva has been granted sufficient access rights. It gets your Gmail, Google Drive, and Team Drives data in incremental backups. Set a schedule, have the user register, and Druva does the rest without any action required from the user.
Google apps implementation is done with an admin superuser and requires no end-user input or configuration. Speed of end-user implementation is related only to how fast you can install the client on each user's laptop.

Do you think Druva Cloud Platform (fomerly Druva inSync & Druva Phoenix) delivers good value for the price?

Yes

Are you happy with Druva Cloud Platform (fomerly Druva inSync & Druva Phoenix)'s feature set?

Yes

Did Druva Cloud Platform (fomerly Druva inSync & Druva Phoenix) live up to sales and marketing promises?

Yes

Did implementation of Druva Cloud Platform (fomerly Druva inSync & Druva Phoenix) go as expected?

Yes

Would you buy Druva Cloud Platform (fomerly Druva inSync & Druva Phoenix) again?

Yes

A good portion of my users are scattered around the country (thanks Covid!) so I needed a means of backing them up as well as keeping the client updated. Once the client is installed on the user's machine and they've logged into the application, profiles and client updates can be pushed to the device remotely. With Google Apps, so long as Druva has sufficient access to the organizational unit that contains your users, it's a "set it and forget it" situation.