World's Finest Employee Communications App: Firstup!
Overall Satisfaction with Firstup (Dynamic Signal + SocialChorus)
Firstup delivers consistent, real-time communications to our team of employees whether working in the plant or in the office. We used to rely on a combination of emails and posting printed notices by the timeclocks. Now, everyone in the company gets relevant, targeted information at the same time. This has been especially impactful during COVID-19 when half of our workforce went remote overnight.
Pros
- ROI--Creating a business case showing the positive impact an app will make
- Customization--We can easily send targeted communications to our team
- Support--Even after the sale, we've felt supported by the sales team and the Customer Success team
Cons
- We'd love to see a calendar added that would show key upcoming dates.
- It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
- We've cut down on the number of emails sent to the office team, a big time saver.
Comments
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