Internal Communications Software

Best Internal Communications Software include:

Dynamic Signal.

Internal Communications Software Overview

What is Internal Communications Software?

Internal communications software, also known as employee communications software, is a platform for an organization to deliver top-down communications from leadership across the organization’s workforce. There is often overlap with peer-to-peer messaging capabilities, but the primary use is for mass communications within the business.

Internal communications tools provide a more efficient and manageable method for organizations to communicate with groups of employees, or all employees. They are increasingly important for connecting large workforces that are distributed across multiple locations, or are mostly remote. These platforms strike a balance between actively ensuring that all employees are kept informed of relevant information without drowning employees in unnecessary or nonapplicable information.

Internal communications software achieves this balance first by providing tools for creating, synthesizing, and scheduling content for internal distribution and access. They also facilitate content segmentation down to specific employee groups or subsets. This process allows organizations and employees to more easily and rapidly manage the information that employees need to absorb on a regular basis. Internal communications platforms should also offers analytics features to gauge how effective internal communications are at reaching and impacting its intended audiences.

Internal Communications Features and Capabilities

Internal communications software may vary in the specific features and communications channels they offer. However, most products should still offer some form of most, or all, of these capabilities:

  • Internal content campaign creation

  • Content segmentation

  • Personalized content distribution

  • Employee engagement channels

  • Communications performance analysis

  • Multimedia support

  • White labeling

  • Ad hoc/emergency communications channels

  • Employee opt-in to topics or content of interest

  • Mobile interface and accessibility

  • Integrations with 3rd party communications platforms

Internal Communications Software Comparison

When comparing different internal communications software, consider these factors:

  1. Communication channels: What methods are most effective for your organization and its employees? Common channels include standalone intranets, integrations with 3rd party email/chat services, and push notifications and texts to mobile devices. Each of these will vary in usefulness and efficiency depending on the particular use case at hand.

  2. External communication: Many internal comms platforms will also offer some external communication channels as well. These capabilities most often enable employees to become advocates for the organization on social platforms and other channels. Consider whether the organization and employees would be able to productively leverage these external options.

  3. Mobile focus: Consider whether users are mobile-first or “deskless” employees. Some communications products specialize in delivering internal comms to these employees, while others are more attuned to desktop-first workforces with more advanced content creation capabilities.

Start an internal communications software comparison here

Pricing Information

Pricing is almost always available only by specialized quote from the software providers. In general, pricing is often based on tiers of basic to advanced feature sets, as well as the number of users.

Internal Communications Products

(1-13 of 13) Sorted by Most Reviews

Dynamic Signal
15 ratings
10 reviews
Dynamic Signal headquartered in San Bruno, offers an Employee Communication and Engagement Platform which the vendor states will create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Dynamic Signal can be used to generate UGC, enabling employee…
2 ratings
2 reviews
Sociabble provides a centralized hub where employees can receive internal information or curated social media content for sharing. Sociabble aims to improve social media reach and conversion rate through employee social advocacy.
5 ratings
1 reviews
MangoApps offers digital workplace solutions that combine intranet, collaboration, messaging, learning & 50+ built-in integrations for your business. MangoApps serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, pro…
SocialChorus in San Francisco offers an employee communication and company news application that delivers real-time notifications and facilitates social sharing to maintain employee engagement and loyalty across a distributed workforce. Beyond this SocialChorus offers engagement analytics to track t…
Staffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and reports allow com…
StaffConnect App
The StaffConnect App is a mobile employee engagement and internal communication app from the StaffConnect Group in the UK.
Beekeeper is a social collaboration software solution offered by Beekeeper AG.
theEMPLOYEEapp is a collaboration platform built specifically for internal employee communications offered by APPrise Mobile.
Valo Intranet
Finnish company Sininen Meteoritti (or Blue Meteorite) supports internal communication and interaction with Valo Intranet, describing their solution as a modern, visual, and social intranet in-a-box. Valo Intranet can be expanded with Valo Teamwork and Valo Ideas to get a full digital workplace expe…
Unily is the employee experience platform from the company of the same name in Lower Eashing, a digital workplace that aims to power better work for everyone. It can be used for internal communications, customer or employee portal.
Office Chat, by MangoApps
Office Chat is an internal communications tool that works on desktop computer and mobile phones. It allows users to instantly reach everyone in the company, whether in the office or out in the field.
Poppulo, from the company of the same name in Ireland, is presented as a one-stop solution for engaging employee communications. To solve the challenges of the rapidly changing workplace, they offer a multi-channel solution on a single platform which they describe as interactive with targeted email,…

Frequently Asked Questions

Who uses internal communication software?

Internal communications tools are used by virtually everyone within a company, and is most often administered by dedicated internal comms managers. They are most common in larger organizations, but can also be used by some SMBS.

What are the benefits of internal communications tools?

Internal communications tools enable organizations to more rapidly and efficiently deliver content to all employees or specific segments of employees.

What’s the difference between internal communications tools and peer-to-peer communications tools?

Internal communications tools are more focused on hierarchical, top-down communications, while peer-to-peer tools are more casual chat-based communication channels.

What are the most important internal communications channels?

The most commonly used internal communication channels include preexisting 3rd party chat tools, standalone intranets, and mobile texts/push notifications.

How much do internal communications tools cost?

Pricing can vary substantially depending on the scale of features a business needed. Pricing is usually based on the feature set needed and the number of users on the platform.