Internal Communications Software

Top Rated Internal Communications Products

TrustRadius Top Rated for 2021

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Internal Communications Software Overview

What is Internal Communications Software?

Internal communications software, also known as employee communications software, is a platform for an organization to deliver top-down communications from leadership across the organization’s workforce. There is often overlap with peer-to-peer messaging capabilities, but the primary use is for mass communications within the business.


Internal communications tools provide a more efficient and manageable method for organizations to communicate with groups of employees, or all employees. They are increasingly important for connecting large workforces that are distributed across multiple locations, or are mostly remote. These platforms strike a balance between actively ensuring that all employees are kept informed of relevant information without drowning employees in unnecessary or nonapplicable information.


Internal communications software achieves this balance first by providing tools for creating, synthesizing, and scheduling content for internal distribution and access. They also facilitate content segmentation down to specific employee groups or subsets. This process allows organizations and employees to more easily and rapidly manage the information that employees need to absorb on a regular basis. Internal communications platforms should also offers analytics features to gauge how effective internal communications are at reaching and impacting its intended audiences.


Internal Communications Features and Capabilities

Internal communications software may vary in the specific features and communications channels they offer. However, most products should still offer some form of most, or all, of these capabilities:


  • Internal content campaign creation

  • Content segmentation

  • Personalized content distribution

  • Employee engagement channels

  • Communications performance analysis

  • Multimedia support

  • White labeling

  • Ad hoc/emergency communications channels

  • Employee opt-in to topics or content of interest

  • Mobile interface and accessibility

  • Integrations with 3rd party communications platforms



Internal Communications Software Comparison

When comparing different internal communications software, consider these factors:


  1. Communication channels: What methods are most effective for your organization and its employees? Common channels include standalone intranets, integrations with 3rd party email/chat services, and push notifications and texts to mobile devices. Each of these will vary in usefulness and efficiency depending on the particular use case at hand.

  2. External communication: Many internal comms platforms will also offer some external communication channels as well. These capabilities most often enable employees to become advocates for the organization on social platforms and other channels. Consider whether the organization and employees would be able to productively leverage these external options.

  3. Mobile focus: Consider whether users are mobile-first or “deskless” employees. Some communications products specialize in delivering internal comms to these employees, while others are more attuned to desktop-first workforces with more advanced content creation capabilities.


Start an internal communications software comparison here

Pricing Information

Pricing is almost always available only by specialized quote from the software providers. In general, pricing is often based on tiers of basic to advanced feature sets, as well as the number of users.




Internal Communications Products

(1-25 of 47) Sorted by Most Reviews

Workplace by Facebook

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Jive

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace…

Dynamic Signal

Dynamic Signal headquartered in San Bruno, offers an Employee Communication and Engagement Platform which the vendor states will create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Dynamic Signal can be used to generate UGC,…

Axero

Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform,…

Zoho Cliq

Zoho Chat is a live chat tool, from Zoho Corporation.

Source by IC Thrive

Source Intranet Software from IC Thrive (formerly Intranet Connections) is built for internal communicators, HR professionals, and marketers in finance, healthcare, and corporate industries. The vendor states that with 20 years' experience working with banks, credit unions, hospitals…

Prezly

Prezly is presented by the vendor as all-in-one public relations management tool that helps PR teams organise their workflow, collaborate and save time.Accessible through any browser, Prezly's key features are divided between three main areas:Contact managementFull PR CRM for managing…

Jostle

Jostle is intranet software for collaboration. Jostle is designed to make it easier to inform and connect employees to get work done. Users can share news, align teams, recognize contributions and invite participation from others. According to the vendor, Jostle can help improve…

MEGA

Launched in 2013, MEGA is a zero-knowledge cloud storage provider that delivers user-controlled end-to-end encryption, with an emphasis on easy accessibility.

Sociabble

Sociabble provides a centralized hub where employees can receive internal information or curated social media content for sharing. Sociabble aims to improve social media reach and conversion rate through employee social advocacy.

SnapComms

SnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message readership over…

Beekeeper

Beekeeper is a social collaboration software solution offered by Beekeeper AG.

MangoApps

MangoApps offers digital workplace solutions that combine intranet, collaboration, messaging, learning & 50+ built-in integrations for your business. MangoApps serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing,…

PanTerra Streams

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-…

INXPO, now part of Intrado

From webcasts to virtual events, Intrado Studio (INXPO) is a digital interactive broadcasting solution designed to help companies communicate with their customers, employees, partners, and prospects.

Staffbase

Staffbase is the employee communication platform for communicators in large, distributed organizations. Using a mobile first approach, it allows internal communicators to reach every employee through various channels like news, mobile magazine, chat rooms and surveys. Analytics and…

Involv Intranet

Involv is a ready-to-go intranet presented by the vendor as easy to use, easy to install and easy to update, combining the most-requested intranet features and presents them in a visually appealing design. It is built on Office 365 and SharePoint modern experience and integrates…

SocialChorus

SocialChorus in San Francisco offers an employee communication and company news application that delivers real-time notifications and facilitates social sharing to maintain employee engagement and loyalty across a distributed workforce. Beyond this SocialChorus offers engagement…

Poppulo

Poppulo, from the company of the same name in Ireland, is presented as a one-stop solution for engaging employee communications. To solve the challenges of the rapidly changing workplace, they offer a multi-channel solution on a single platform which they describe as interactive…

Rock

Stop slacking, start rockingRock is an all-in-one productivity app for teams, combining messaging and video calls with tasks, notes and files with integrations with Google Drive & Zoom. Synchronous when needed, asynchronous by default. The solutions is designed to help users…

ThoughtFarmer

ThoughtFarmer is an intranet software offering focused on enabling organizations to share information internally. Key features include team collaboration, content management, and search & navigation functions.

Happeo

Happeo, from the company of the same name headquartered in Helsinki, is an intranet, enterprise social network, and collaboration platform designed to let users communications flow seamlessly, for Google Workspace (formerly G Suite).

Spike

Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

Yandex.Connect

Yandex.Connect is an enterprise platform designed for collaboration and communication between employees. Yandex.Connect includes multiple platforms, such as Tracker, Wiki, Forms, and Messenger, as well as enterprise versions of Yandex.Mail and Calendar.

Valo Intranet

Finnish company Sininen Meteoritti (or Blue Meteorite) supports internal communication and interaction with Valo Intranet, describing their solution as a modern, visual, and social intranet in-a-box. Valo Intranet can be expanded with Valo Teamwork and Valo Ideas to get a full digital…

Frequently Asked Questions

Who uses internal communication software?

Internal communications tools are used by virtually everyone within a company, and is most often administered by dedicated internal comms managers. They are most common in larger organizations, but can also be used by some SMBS.

What are the benefits of internal communications tools?

Internal communications tools enable organizations to more rapidly and efficiently deliver content to all employees or specific segments of employees.

What’s the difference between internal communications tools and peer-to-peer communications tools?

Internal communications tools are more focused on hierarchical, top-down communications, while peer-to-peer tools are more casual chat-based communication channels.

What are the most important internal communications channels?

The most commonly used internal communication channels include preexisting 3rd party chat tools, standalone intranets, and mobile texts/push notifications.

How much do internal communications tools cost?

Pricing can vary substantially depending on the scale of features a business needed. Pricing is usually based on the feature set needed and the number of users on the platform.