eAutomate Review
August 05, 2025
eAutomate Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with e-automate
we managed our printers leasing information, such as customer names, machines and parts info, contact info, all the service calls info etc. We also get meter reads fmaudit and send invoice to customers.
Pros
- get meters and supplies from fmaudit
- service call management
- customer management
- Hardware and parts mangement
Cons
- warehouse management
- accounting management
- supplies warning system helps us to ship the supplies to the customer before it was run out
- Service call management makes the manager can pull all the service info base on the device. It helps the techs to troubleshoot the issues.
It helps us to know the contract expire date and then we can contact customer to upgrade/update the contract.
We like to have this one system for a variety of workflows. It reduced management cost. People are using different workflows, but they speak same language. So, they can better understand each other.
we never used other system to manage out leasing contract.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of e-automate go as expected?
Yes
Would you buy e-automate again?
Yes
Comments
Please log in to join the conversation