Easy accessible features
March 18, 2022
Easy accessible features
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with eFax
To send or receive confidential information, we use eFax. Our customers don't always want to communicate information via email. We may also need to fax paperwork to our bank or investors. We haven't utilized it as often in recent years because many organizations now use secure websites to submit documents.
- Simple UI design.
- Easy to understand the workflow.
- Not needed to think before sending fax documents.
- More administrative functions should be added.
- Billing statement should be made online.
- Fax sending and receiving.
- Simple UI management.
- It has saved time in sending fax documents.
- It is easy to interact which makes the job easy for the workers.
- Encrypted files has been appreciated.
Do you think eFax Corporate delivers good value for the price?
Yes
Are you happy with eFax Corporate's feature set?
Yes
Did eFax Corporate live up to sales and marketing promises?
Yes
Did implementation of eFax Corporate go as expected?
Yes
Would you buy eFax Corporate again?
Yes
Evaluating eFax and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
It's simple to set up user profiles, generate fax cards, and allocate those statistics to user profiles with eFax. It is very simple to manage users.
I would not change.
eFax Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team No escalation required Immediate help available | None |
As we needed for encrypted documents, we had to buy premium plan.
Using eFax
| Pros | Cons |
|---|---|
Like to use Relatively simple Consistent Convenient Feel confident using | Requires technical support |
- Fax documents are encrypted.
- File transfer.
- UI feature access.