Item: Emplifi Social Marketing Cloud
Rating: 9
Author: Gabriela Ito

Use Cases and Deployment Scope

I currently work with Emplifi to Social Media Management and Measurement, so scheduling and publishing, managing the incoming conversations with all the company social media profile, analysis, reports also help with relevant data to planning our strategy. Emplifi has simplified things massively, as we have more than 500 profiles to manage. Its a user-friendliness and great customer support.

Pros and Cons

Scheduling and Publishing content at social media profiles
Community Manager
Analysis and reporting for campaigns

Paid metrics
Stories for Instagram

Most Important Features

Community manager

Return on Investment

Cost efficiency through automation
Data Driven

Support Rating

The e-mail for support it's very accurate, I always have my answer in less than 24 hours. also they work with a global team working more hours. The negative point its we always have our contacts in English.

Alternatives Considered

I don't have any other

Key Insights

Do you think Emplifi Social Marketing Cloud delivers good value for the price?

Yes

Are you happy with Emplifi Social Marketing Cloud's feature set?

Yes

Did Emplifi Social Marketing Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emplifi Social Marketing Cloud go as expected?

Yes

Would you buy Emplifi Social Marketing Cloud again?

Yes

Likelihood to Recommend

Its appropriate for those who have to manage social media profiles, I mean not just publishing contents but for planning and take a deep dive into data information, as yo can see and understand your audience and need, look for the new trends and topics there you can surf on, analyze your campaign performance and compare to the competitors - benchmarking.

Great tool for Social

Modules Used

Overall Satisfaction with Emplifi Social Marketing Cloud